- The Raymond Corporation (Charlotte, NC)
- …not limited to, the measured timeliness of end-user problem resolutions, IT helpdesk issue trends, surveys, feedback from end users, and measure performance ... between users, IT suppliers, and contractors. Administers and manages IT Helpdesk Support system, including tracking issues to resolution within established… more
- Graebel Companies, Inc. (Aurora, CO)
- …level support to users to include providing communication/training to users on desktop systems, assisting them with setup issues, hardware or applications failure ... and documenting work via helpdesk ticket application. Also responsible for administration and internal...$27/hr to $30/hr. Essential Duties and Responsibilities + Provide helpdesk support and resolve problems to the end user's… more
- Xeris Pharmaceuticals, Inc. (Chicago, IL)
- …ensuring efficient service delivery, and driving continuous improvement across the helpdesk function in a Microsoft centric environment. This role serves as ... equivalent work experience preferred + 5+ years of progressive experience in IT support/ helpdesk roles + Proven supervisory experience with a strong grasp of … more
- Brockton Hospital (Brockton, MA)
- …. Plays an active role in daily IT operations as part of the Desktop Support team, working closely with the Helpdesk to maintain efficient workflows ... an IT Senior Technology Support Specialist to join our Desktop Support team and play a key role in...hospital and EMR applications. You'll partner closely with the Helpdesk , Enterprise Technology, and Application teams, stepping in where… more
- 32BJ Benefit Funds (New York, NY)
- …as the lead for the setup, configuration, and technical support for desktop computers (physical and virtual), applications, and related technology and ensures proper ... user. ESSENTIAL FUNCTIONS: + Design, develop, analyze, and create the virtual desktop infrastructure, including hardware and software components based on end user… more
- EMCOR Group (Dulles, VA)
- …disaster recovery, and failover procedures + Provide support to security and helpdesk teams, making sure all desktop applications, workstations, and related ... strategy and plans + Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security,… more
- Applied Technical Services, Inc. (Marietta, GA)
- …delivery, and operational excellence. This role manages a team of helpdesk technicians, systems operations engineers, and security operations analysts while serving ... in Microsoft 365 GCC/GCC High and/or Azure Government, and supporting secure virtual desktop solutions, is highly desirable. This is a hybrid management and delivery… more
- Hunt Forest Products (Ruston, LA)
- …also troubleshoot problem areas (in person, Teams, TeamViewer, telephone, or via helpdesk ticket) in a timely and accurate fashion and provide end-user assistance ... include the following key roles and responsibilities: * Support for laptop, desktop , tablets, peripherals and network infrastructure. * Support for operating system,… more
- Entre Technology Services (Billings, MT)
- …will assist with various IT-related tasks, including hardware configurations, basic helpdesk support, onsite installations, and project assistance. This is a great ... configuring hardware, including desktops, laptops, and peripherals. * Provide basic helpdesk troubleshooting and support to internal staff for hardware and software… more
- M. C. Dean (Falls Church, VA)
- …systems in support of the endpoint devices. The position provides Tier 1 helpdesk support. Main responsibilities include but are not limited to: + Provide assistance ... Utilize technology-based problem tracking system (ie, ticketing system) to document helpdesk phone calls; document troubleshooting steps prior to completing ticket… more