- O'Neal Industries, Inc. (Exton, PA)
- …Manage help desk calls and provide end user support. Support computer desktop environment by analyzing requirements, resolving problems, and installing hardware and ... Responsibilities Include but are not Limited To: + Provide helpdesk support and resolve problems to end user's satisfaction...to end user's satisfaction + Record and update all helpdesk calls using ticketing software + Provide level 2… more
- NANA Regional Corporation (Herndon, VA)
- …support to all internal and external clients. **Responsibilities** + Provide laptop and desktop PC support for on- and off-site users with equipment running Windows ... requests for password resets or general questions. + Creating helpdesk request for escalation to Tier II and Tier...Tier III technicians. + Provide exceptional customer service and Helpdesk support via phone, email, and in person for… more
- SAIC (San Diego, CA)
- …+ Provide server break-fix and provide remote support for server, network, desktop , and peripheral equipment. + Interface and direct US Navy Customers regarding ... date. **DESIRED SKILLS:** + 1+ years of prior IT Helpdesk related work experience in a Windows call center...other Ticketing systems. + 1+ years of prior IT Helpdesk related work experience in a Windows call center… more
- Unilever (El Segundo, CA)
- …software installation) + Process equipment returns from departing employees + Keep helpdesk area and IT storage organized **Onboarding & Offboarding** + Prepare and ... process improvements **Qualifications:** Experience & Education + 0-2 years of IT helpdesk , technical support, or related experience + High school diploma or… more
- Crane 1 Services, Inc. (West Chester, OH)
- …on device usage and best practices. + Collaborate with the HR team IT helpdesk as required streamline onboarding processes. + Assist in educating technicians on new ... support platform rollouts. Qualifications: + 1-2 years of experience in IT Level 1 Helpdesk support or a similar role. + Familiarity with Windows, macOS, iOS, and… more
- M. C. Dean (Annapolis Junction, MD)
- …(IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support. This position requires onsite support at a single work location in ... Utilize technology-based problem tracking system (ie, ticketing system) to document helpdesk phone calls; document troubleshooting steps prior to completing ticket… more
- Glenmark Pharmaceuticals Inc., USA (Monroe, NC)
- …JOB RESPONSIBILITIES: + Act as the primary point of contact between business and helpdesk team to provide on time support within set SLA + Monitor security ... Control whenever required. + Coordinating with Machine OEM, Printer Vendors, Network, Desktop , Servers solution Providers. + Update IT system Architecture for Monroe… more
- Chenega Corporation (Albuquerque, NM)
- …practices for Data Centers. + Perform Help Desk activities such as answering helpdesk phones/email/fax after-hours from the regular scheduled helpdesk support. + ... Up Gold or Solar Winds. + Knowledgeable in Microsoft Operating Systems ( desktop and server), Networking equipment and software, and Microsoft Office Productivity… more
- V2X (Springfield, VA)
- …SSH, SCP, FTP, SSL, PIJ, VPN, SNMP, etc. + Demonstrated experience in Helpdesk coverage. + Familiarity with using Microsoft PowerShell to automate routine O&M duties ... (GCWN) certified. + Strongly desired to be Microsoft Certified: Modem Desktop Administrator Associate or Microsoft Certified Solutions Associate (MCSA): Windows 10… more
- SHI (Austin, TX)
- …internal operations preferred - Basic + Proficiency in supporting Windows desktop environments and basic server-side troubleshooting. + Experience with incident and ... professional certifications, such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or ITIL Foundation. **Other Requirements** + Completed… more