- CoreSite (Denver, CO)
- …as required Duties: + Provide Tier I to end users as needed to augment helpdesk . Provide escalation point to provide Tier II support to end users and possible ... Ability to learn installation and configuration of all Windows desktop and server operating systems. + Ability to learn...systems. + Ability to learn software management tools (eg Desktop Central, inTune, SCCM). + Ability to learn Active… more
- Entre Technology Services (Bozeman, MT)
- …3+ Years of related experience. Technical Requirements: * 3+ years helpdesk /field-onsite technical support experience providing complete network to end point support ... * Computer Troubleshooting * End User Training * Help Desk/ Desktop Support * Mobile Device Support * Password Resets...Responsibilities: * Provide both reactive and proactive support of desktop , server, and network issues for our clients. *… more
- City of New York (New York, NY)
- …include but not limited to the following: - Monitoring and managing ServiceNow Helpdesk tickets, emails and calls in a timely manner. - Installing and configuring, ... desktop /laptop hardware and software as necessary. - Identifying and...a variety of software and browsers. - Providing remote desktop , laptop and VPN connection support for DOB's staff… more
- Robert Half Technology (St. Louis Park, MN)
- …* Maintain detailed records of customer interactions and resolutions within the helpdesk ticketing system. * Escalate complex technical problems to senior support ... Manage user accounts by handling provisioning and deprovisioning tasks. * Provide remote desktop support to troubleshoot and resolve user issues. * Assist users with… more
- BAE Systems (Columbia, SC)
- …fulfill a role in our TechOne Service Center providing 24/7 Tier 2 Technical Helpdesk and operational support for the Executive Office of the US Attorneys. The ... and technical proficiencies in providing steady-state support for deployed desktop and laptop images using enterprise-wide deployment techniques. Ability to… more
- M. C. Dean (Annapolis Junction, MD)
- …systems in support of the endpoint devices. The position provides Tier 1 helpdesk support and support to Tier 2 (Escalation) problem identification, diagnosis and ... Windows operating systems and install/load operating system software. + Perform desktop hardware and operating system set-up, imaging software loading, and antivirus… more
- Daisy Brand (Wooster, OH)
- …+ Configure and deploy workstations, servers, and network hardware + Work as Help Desk/ Desktop Support staff to address reported issues and act as onsite support for ... Possess effective troubleshooting skills, be methodical and detail oriented + Possess desktop and desktop peripheral troubleshooting skills and techniques needed… more
- SMBC (New York, NY)
- …offers a competitive portfolio of benefits to its employees. **Overview** The CSC Desktop Team are responsible for providing high-end quality IT Support and customer ... + Updates the hardware and software inventories as appropriate. + Supplement Helpdesk Support as required. + Support BCP Activity including two annual Business… more
- CTG (Birmingham, AL)
- …of higher-level services to customers. + Properly enter all calls into the helpdesk system. + Use predefined triage processes to troubleshoot, resolve, or escalate ... resource within Service Level Agreement parameters. + Utilize remote desktop applications to troubleshoot end-user PC-related problems. + Resolve standard… more
- SAIC (VA)
- …+ Provide server break-fix and provide remote support for server, network, desktop , and peripheral equipment. + Interface and direct US Navy Customers regarding ... SCIP-IWF. **DESIRED SKILLS:** + 1+ years of prior IT Helpdesk related work experience in a Windows call center...other Ticketing systems. + 1+ years of prior IT Helpdesk related work experience in a Windows call center… more