- Western Digital (Colorado Springs, CO)
- …technical support role or equivalent experience. + Exceptional customer service and communication skills, with the ability to explain complex technical concepts ... of data storage. **Job Description** The Level 3 Technical Support Engineer serves as a senior escalation point for...required. **Qualifications** REQUIRED + Bachelor's degree in a related field OR 7 years of experience in Level 3… more
- Insight Global (North Las Vegas, NV)
- …o Associates in IT or related field * 1-2 years experience in IT Service Desk Support o Experience around IT troubleshooting Both hardware and software * ... manner including documenting and creating knowledge articles. * Provide support at the desktop , troubleshooting, installing hardware...* Publish knowledge base articles for users to provide self- service support , as well as for training… more
- Applied Research Associates, Inc. (Raleigh, NC)
- …with not only the right skills, but who also demonstrate our core values of passion, freedom, service and growth. If you are looking for a career as a Tier 1 Cloud ... Support and you are interested in designing, developing, and...and respond to requests based on priority and defined Service Level Agreements (SLAs). + Provision and manage user… more
- CACI International (VA)
- …provide an enhanced IT management system, IT storefront, enterprise help desk, local field services, and life cycle support for end-user devices. CACI's ... scripts and other deployment capabilities to automate Azure Virtual Desktop (AVD) functionality and operations. + Support ...15+ Years of relevant experience (Bachelor's Degree in applicable field may be substituted for 5 years of experience).… more
- HCA Healthcare (Okeechobee, FL)
- … desktop equipment, and is the key technical resource responding to end user desktop incidents and requests reported to the Service Desk. Problems beyond the ... procedures, and recommends process changes that improve the implementation, maintenance and support of IT&S desktop equipment and software. Based on proficiency… more
- HCA Healthcare (Salem, VA)
- … desktop equipment, and is the key technical resource responding to end user desktop incidents and requests reported to the Service Desk. Technical Analyst II ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...recommends process changes that improve the implementation, maintenance and support of IT&S desktop equipment and software.… more
- HCA Healthcare (San Antonio, TX)
- … desktop equipment, and is the key technical resource responding to end user desktop incidents and requests reported to the Service Desk. Technical Analyst II ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...recommends process changes that improve the implementation, maintenance and support of IT&S desktop equipment and software.… more
- Binghamton University (Binghamton, NY)
- … academic and research initiatives. Key Responsibilities: + Physical and Virtual Desktop Infrastructure (VDI) Administration + Provide support to Faculty, Staff ... seeking a skilled and motivated individual to provide technical support of our Academic and Research computing needs. This...experience in Computer Science, Information Technology, or a related field + Minimum of 2 years of experience in… more
- Leidos (Laurel, MD)
- …and in the enterprise. Provide exceptional customer service and professionalism in support of Field organization users, while being willing to learn, also ... work with less than 10 people supporting the Customer Service Desk to manage IT systems infrastructure and any...8. -Microsoft Certified IT Professional - Windows Client (MCITP-Client) Desktop Support Tech on Windows 7. -Microsoft… more
- CompuCom (Camden, NJ)
- …is preferred + Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or other industry-recognized credentials are a ... plus + Proven experience as a Desktop Support Technician, IT Technician, or similar...and ability to work under pressure + Strong customer service skills with the ability to communicate technical concepts… more
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