- YAI (Westchester County, NY)
- …troubleshoot and resolve Level I and II IT issues escalated for field support assistance/handling. + Responds to service issues and requests in a timely and ... senior colleagues, relevant to their areas of expertise and to enhance technology engineering service value. + Works closely with IT service desk team to… more
- OhioHealth (Columbus, OH)
- …**SPECIALIZED KNOWLEDGE** 1-year prior experience working in an Information Technology/ Support field , healthcare environment preferred, with a demonstrated ... in a highly dynamic health system. Bachelor's Degree in Information Technology/ Support field , CompTIA A+ Certification, Microsoft Certified Professional (MCP).… more
- Geisinger (Scranton, PA)
- …Summary This position is responsible for providing high-quality, individualized academic support services to nursing students at Geisinger College of Health ... Sciences. The Academic Support Services Team Lead will apply principles of cognitive...+ Bachelor's degree in education, nursing, psychology, or related field required. + Master's degree in education, higher education… more
- CommonSpirit Health (Phoenix, AZ)
- …IT ecosystem, the director oversees the End User Services function-ensuring reliable desktop support , efficient help desk operations, timely issue resolution, ... and user satisfaction metrics. Oversee help desk operations, ticketing systems, desktop support , hardware/software provisioning, and user access governance.… more
- Centre Technologies (Houston, TX)
- …and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our diverse workforce allows Centre to develop and leverage ... + Must be a team player with outstanding customer service skills + Entry of time sheets, expense reports...+ 2+ years experience in IT related study or field . + Must possess basic knowledge and experience with:… more
- ASM Research, An Accenture Federal Services Company (Portland, OR)
- **General Summary** Provides on-site Tier 2 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a team of ... Service Desk technicians to resolve and escalate user incidents...to appropriately refer the problem to the correct IT support group. + Manage hardware assets and track via… more
- IntelliDyne (Washington, DC)
- …+ Bachelor's degree; IT related field + Must possess an HDI certification (Ex. Support Center Manager or Desktop Support Manager) prior to start + ... Deskside Support Manager- Tier 2 Status: Exempt Location: Washington,...$130k Clearance: Secret Responsibilities: + Be the primary customer service champion of the program. + Design effective quality… more
- The New York Public Library (Bronx, NY)
- …$72,936 / year **Description** **_This is an on-site position_** **Overview** The IT Service Delivery team provides technology support for over 13K+ endpoints ... **PC/LAN Support Technician Level I** **Department:** Information Technology **Employment...break/fix, asset management of computer & peripheral technology, customer service , client engagement, and working with other IT teams… more
- University at Albany (Albany, NY)
- …schedule and replacement cost fields in the asset inventories for all supported service areas to support budgeting and planning processes. + Endpoints ... central IT provider at the University at Albany, seeks applicants for a Desktop and Mobile Computing (D&MC) Senior Endpoint Management Specialist. ITS manages and… more
- New York State Civil Service (Albany, NY)
- …schedule and replacement cost fields in the asset inventories for all supported service areas to support budgeting and planning processes.Endpoints service ... projects.Actively participate, as needed, in ITS projects related to your service (s).Functional and Supervisory Relationships:Reports to: Manager of Desktop and… more