- Chenega Corporation (West Point, NY)
- …physically at West Point and remotely using the approved software tools in place. + Field incoming service requests from end users and follow up and escalate as ... Help Desk Technician** will respond to incoming help and service requests from customer end-users which may be submitted...and Cloud, etc.). + Ability to provide Tier 1/2 support for all client workstation hardware, including desktop… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- …within the IT Service Management (ITSM) tool. + Provide on-site service support , installation, and configuration with PCs, smart devices, telephony, and ... and experience supporting, troubleshooting, and configuring PC Hardware and peripherals. + End-User desktop support , mobile device support , email support… more
- Compass Group, North America (Boston, MA)
- …preferred. + Helpdesk Institute (HDI) Support Center Analyst (SCA) or Desktop Support Technician (DST) certification preferred. + Windows 7, Windows 8.1, ... used by associates in the offices and in the field . An experienced technician will handle support ...email, web, and chat. . + Troubleshoot and resolve desktop , laptop, mobile device operational and connectivity problems. +… more
- Mission Support and Test Services (Mercury, NV)
- **Job Description** Mission Support and Test Services, LLC (MSTS) manages and operates the Nevada National Security Site (NNSS) for the US National Nuclear Security ... experimentation and incident response capabilities through operations, engineering, education, field , and integration services and by acting as environmental… more
- PPL Corporation (Allentown, PA)
- …a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by ... to develop solutions that improve business performance (eg, proactive customer service , outage management, grid balancing, fraud detection, IoT security). The Team… more
- Red River (Chantilly, VA)
- …make those around you successful. This position works on a team within the Service Desk. The role involves handling technical support requests directly from ... customers, as well as escalations from other team members and field engineers. Our engineers are responsible for maintaining user uptime and improving computing… more
- New York State Civil Service (Schenectady, NY)
- …City Schenectady State NY Zip Code 12304 Duties Description ITS provides operational support to state agencies on a 24x7x365 basis; some positions may be required ... to provide this critical service at any time.Under the direction of an Information...2, SG-18, will be assigned to the Information Management Support Group that directly supports OPWDD's Schenectady Executive Leadership… more
- Koniag Government Services (Huntsville, AL)
- …and Experience:** + AS degree in an IT related field ; or 8 years of service desk support experience + MUST have, or be able to obtain the CompTIA Security+ ... role + Experience with ticketing systems and remote desktop support tools + Knowledge of Windows...+ Excellent verbal and written communication abilities + Customer service orientation with patience and empathy + Basic knowledge… more
- Tyto Athene (Fort Belvoir, VA)
- …to ICAM user management and assist with OKTA SSO integrations. + Provide Tier III support and work with Desktop Support /Help Desk personnel, both internal ... part of an integrated team including cybersecurity specialists, network engineers, service desk analysts, and other personnel. Applicant should be multi-disciplined… more
- System One (Plainsboro, NJ)
- …8 hours per day, Monday - Thursday Provide advanced audiovisual technical support for high-level, complex, multimedia events in large conference rooms, meeting ... audio and video recording systems and video streaming + Assist and support Conference Operations by monitoring conference room systems via remote desktop… more