- The Joint Commission (Oak Brook, IL)
- …customer satisfaction. **Responsibilities** **PRINCIPAL DUTIES AND RESPONSIBILITIES:** 1. Provides senior level support for customers on JCR products, with ... **GENERAL SUMMARY:** As part of the JCR customer technical support team, this position will provide senior level...all mediums (via phone, live chat, forums, email, remote desktop ) throughout the tier 1 customer issue life cycle,… more
- Hawaiian Electric (Honolulu, HI)
- …applications to meet customer needs (new or modifications). As needed, provides second- level technical support for Help Line. + Collaborate with Development, ... Infrastructure, and Desktop Analysts, Database Administrators, Basis personnel, and/or IT Business...or modifications). Assists in continuous improvement processes. Provides technical support . Coordinates and/or handles second- level technical … more
- University of Kansas (Lawrence, KS)
- …update procedures and knowledgebase articles. 30% - Technician seniors provide high- level support to ensure start-to-finish technical implementation changes of ... needs to be escalated to / researched by a higher- level KU IT technical support unit. Continuously...wide range of questions, problems, and requests related to desktop software, hardware, peripherals, applications, and basic network issues.… more
- Wavetronix (Nashville, TN)
- Product Support Technician Success Profile Wavetronix is seeking a skilled and motivated individual to join our support team as a Product Support Technician. ... A successful candidate will be responsible for providing technical support and assistance to our customers while maintaining strong relationships with them. The… more
- ManpowerGroup (Melville, NY)
- …6-Month Contract (Potential to Convert)** **What's the Job?** + Provide hands-on technical support for end users, including C- level and executive staff, ensuring ... and system upgrades. **What's Needed?** + 3-7 years of experience in IT support or desktop engineering roles. + Proven experience supporting senior leadership… more
- Sciolex Corporation (Chantilly, VA)
- … desktop systems, laptops, and peripheral devices. Provide technical support and troubleshooting assistance to end-users for hardware, software, and ... defense contractor focused on providing the US Government a level of service that surpasses the epitome of excellence....desktop system administrator or in a similar IT support role. Compliant with DoD Directive 8570 Knowledge of… more
- Idaho Division of Human Resources (Boise, ID)
- IT Operations & Support Senior Technician Posting Begin Date: 2025/12/29 Posting End Date: 2026/01/02 Work Type: Full Time Location: Boise, ID, United States Minimum ... State Board of Education (OSBE) is charged with providing professional staff support to the Board and implementing the Board's policies, programs, and initiatives.… more
- ASM Research, An Accenture Federal Services Company (Oak Ridge, TN)
- …service excellence, and the ability to manage incidents in alignment with defined service level agreements (SLAs). The contractor will support a wide range of ... The Service Desk (Tier 1) Support Contractor will serve as the primary point...communication services. + Assist users with VPN and virtual desktop infrastructure (VDI) troubleshooting, leveraging secure remote access tools.… more
- Gwinnett County Public Schools (Suwanee, GA)
- …Provide support to local school based users of technology.a. Provide level 1 on-site setup, configuration, repair, and support for hardware, software, ... Technology Support Tech III - IT Customer Service and...Georgia driver's license required. Industry standard certifications related to desktop /laptop (OS, HW, SW) and user administration within a… more
- Caris Life Sciences (Tempe, AZ)
- …all levels of the organization and 2+ years with a focus of Executive/VIP level support . + Ability to provide hands-on-white-glove support during changes ... Caris is where your impact begins.** **Position Summary** The Executive Tech Support Specialist in this role will exhibit advanced skills in troubleshooting complex… more