- TEKsystems (Charlotte, NC)
- …into machines, etc. Anything that cannot be fixed over the phone will then escalate to the Tier 2 support where they go out and handle the issues with end users ... will want to cross train this Service Desk to alternate roles to provide Tier 1 and 2 support (in about 6 months) to do service call work. This role will start… more
- Red River (Chantilly, VA)
- …affect others; you seek to make those around you successful. We are looking for a Tier 1 Technician who is primarily responsible for working on a team at the ... Service Desk. The Tier 1 Technician is primarily responsible for...tier alignment + Provide after hours on call support as required + Other business duties as assigned… more
- Robert Half Technology (Sheboygan, WI)
- Description Robert Half is seeking an IT Systems Support Technician to provide frontline technical support for internal end-users. This role involves ... work schedule (5 days in office). Primary Duties: End-User Support & Onboarding + Act as the initial point...+ Act as the initial point of contact for Tier 1 and Tier 2 technical issues… more
- TEKsystems (Milwaukee, WI)
- …including Windows operating systems and the Office suite of applications Project Details: The Desktop Support Technician serves as the first point of contact ... of Experience: 6 months to 5 years' experience in * Desktop support *Deploying devices *On the fly...for IT related support , providing tier 1 client … more
- Leidos (Odenton, MD)
- …we do business. 1901 Group at Leidos currently has a need for a Help Desk Technician responsible for deskside and remote end user customer support for a DOD ... This individual will help ascertain the nature of the support request, resolve issues where possible, and escalate to...escalate to the appropriate work group, when necessary. The technician will be responsible for documenting all work in… more
- IntelliDyne (Falls Church, VA)
- DHA - Deskside Technician , Tier 2 Clearance: Eligible for DOD Public Trust Status: Non-exempt Location: Falls Church, VA (Onsite) Responsibilities: + Daily ... + Addressing and correcting any hardware, software or connection issue + Supporting Desktop and Laptop users and solves problems with Microsoft, Adobe, Roxio and… more
- City of New York (New York, NY)
- …Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction ... outlined below: Provide first line response for users with desktop , laptop, password, and application issues. Respond to requests...remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to… more
- Insight Global (Atlanta, GA)
- Job Description Insight Global is in search of a Desktop Support Consultant to support user's computer equipment to ensure equipment functions properly on ... the enterprise's networks. - Provides client-side network support and escalates to Tier 3 ...maintain an insurable driving record. - Proficient with Mac desktop support - Proficient with JAMF administration… more
- Insight Global (New York, NY)
- …the NYC office 5 days a week. This role will primarily focus on 1st and 2nd level support . Each field office has their own Desktop techs and this role will be a ... of a virtual Tier 1, a virtual Tier 2 Application Support team and now...The onsite analysts can escalate internally to the virtual Tier 2 App team or to the Desktop… more
- Centre Technologies (Houston, TX)
- …excited to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician ! Our Company Culture: Our diverse workforce ... etc.) + Understanding of basic network concepts + Understanding of application, desktop , and server virtualization + Understanding of Desktop Deployment /… more