- Chenega Corporation (Fort Belvoir, VA)
- …or laptops that have authorized access to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when the restoration is beyond the ... Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our...Desktop Administrator Associate Certification required. + Secret clearance Tier 5 investigation required. Join our Talent Network Chenega… more
- Beth Israel Lahey Health (Charlestown, MA)
- …and its affiliates. Using the Information Technology Service Management suite provided, this Tier 2 and 3 in-person support position is responsible for all ... and its affiliates. Using the Information Technology Service Management suite provided, this Tier 2 and 3 in-person support position is responsible for all… more
- Unilever (El Segundo, CA)
- …team members. **Functions and duties of this role include, but not limited to:** **Technical Support & Troubleshooting** + Provide Tier 1 and Tier 2 ... IV for extraordinary hydration. **About the role:** The IT Support Technician II serves as the primary point of...hardware, software, and network issues + Diagnose and resolve desktop , laptop, mobile device, and peripheral equipment problems +… more
- Convey Health Solutions (Fort Lauderdale, FL)
- …experience. + Minimum of 3-5 years of experience in a Technical Help Desk or Desktop Support environment. + Minimum of 3 years in a management role overseeing ... I/ Tier II), Network Operations Center (NOC), and Site Support services. Responsibilities include oversight of team performance, learning and development, and… more
- General Dynamics Information Technology (Vienna, VA)
- …identified for procure replacement. + Provide Tier 1 and Tier 2 support to include access administration, desktop support , problem resolution to IT ... Family:** IT Infrastructure and Operations **Skills:** Microsoft Office,Microsoft Windows,Technical Support **Experience:** 5 + years of related experience **US… more
- ASM Research, An Accenture Federal Services Company (Portland, OR)
- **General Summary** Provides on-site Tier 2 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a team ... to appropriately refer the problem to the correct IT support group. + Manage hardware assets and track via...track via asset management applications. + Troubleshoot and repair Desktop /Laptop and thin client, printer, and mobile device hardware.… more
- Auburn University (Auburn, AL)
- … to the University community to resolve moderately complex first- and second- tier desktop software, application, and communication issues in an efficient ... resolution, seamless system/data access, and optimal system performance. This position provides support for desktop and mobile computing technology during our… more
- Robert Half Technology (Atlanta, GA)
- …Analyst to join our team in Atlanta, Georgia. In this role, you will provide Tier I and II technical support , ensuring smooth IT operations and resolving complex ... in maintaining a robust IT environment. Responsibilities: * Provide Tier I and II technical support to...and repair computer hardware issues, including monitors, printers, and desktop software. * Develop and implement IT policies to… more
- Citigroup (San Antonio, TX)
- …progress together. **The Role:** This position serves as a senior systems administrator and Tier 2 technical support specialist for a large campus site. The role ... a primary focus on all aspects of end-user computing ( desktop /laptop) and also acts as the on-site "smart hands"...within Citi Offices and Branches. **Responsibilities** + Provide advanced Tier 2 support for the bulk of… more
- ManTech (Mclean, VA)
- …administration. + Analyzing, troubleshooting, designing, and implementing fixes without escalating to Tier 3 support . + Deliver basic user training for ... **MANTECH** seeks a motivated, career- and customer-oriented **Dedicated Support Technician** to join our dedicated support...custom tools depending on the office. + Perform remote desktop triage and system repair using remote tools. +… more