- ManTech (Vienna, VA)
- …to manage and resolve incoming incidents and requests. Your team provides daily Tier 1-2 support for IT infrastructure and mission applications, including issue ... MANTECH seeks a motivated, career and customer-oriented **Location Support Center Lead** to join our team in Herndon, VA. In this role, you will lead a team of IT … more
- ManTech (Mclean, VA)
- …administration. + Analyzing, troubleshooting, designing, and implementing fixes without escalating to Tier 3 support . + Deliver basic user training for ... MANTECH seeks a motivated, career- and customer-oriented **Dedicated Support Technician** to join our dedicated support...custom tools depending on the office. + Perform remote desktop triage and system repair using remote tools. +… more
- Unilever (El Segundo, CA)
- …of contact for all IT-related issues. This entry-level role focuses on Tier 1 support , user onboarding/offboarding execution, and basic troubleshooting under ... of this role include, but not limited to:** **Technical Support & Troubleshooting** + Provide Tier 1...A+ or currently studying for certification + Google IT Support Professional Certificate + Microsoft Certified: Modern Desktop… more
- Mom's Meals (North Jackson, OH)
- …including desktop computers, laptops, printers, and peripherals + Provide support for software and application-related problems, such as password resets, account ... documentation of resolutions + Escalate unresolved or complex technical problems to Tier 2 support or other specialized IT teams + Follow up with end-users to… more
- CACI International (Annapolis Junction, MD)
- …**Responsibilities:** As a System Administrator, your key responsibilities will include: + Tier 1 (Help Desk) support for problem identification, diagnosis, and ... resolution. + Tier 2 (Escalation) support for more complex issues, providing troubleshooting and in-depth...experience with Service Management (ITSM). + If assigned to Desktop & Enclave Services: + Understanding of concepts such… more
- Amentum (Washington, DC)
- …on critical efforts we manage as a premier government contractor. You enjoy providing Tier 2 support while multitasking in a fast-paced call center environment ... colleagues and look forward to supporting our customers professionally. **Responsibilities:** + Provide Tier 2 IT call center support to end users for software… more
- Marotta Controls, Inc. (Parsippany, NJ)
- …requests as well as meeting customer satisfaction and continuous service delivery demands. The desktop support technician is required to track all support ... we empower our employees to push boundaries while delivering top- tier solutions to our customers. Our team fosters a...+ Sets up technology for new hires + Provide desktop , mobile device, phone and email usage support… more
- SMBC (New York, NY)
- SMBC Group is a top- tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, ... increasing automation, and delivering actionable data insights. As the Executive IT Support Lead for the Americas Division, you will play a critical leadership… more
- CUNY (Bronx, NY)
- IT Support Assistant Hourly (Service Desk Support ...center, a training lab, a faculty lab, the public-facing tier one IT Service Desk as well as a ... Assistant) **GENERAL DUTIES** IT Support Assistants support routine operations and problem resolution of computing and/or...requests. + Assist with the configuration of VDI (Virtual Desktop Infrastructure) clients in the IT Center and IT… more
- Skookum Contract Services (Silverdale, PA)
- …Understands core IBM Maximo applications and can provide support to mobile and desktop users. Identifies Tier 2 issues and opportunities and escalates to the ... IT and Maximo Support Specialist Location : Silverdale, Washington (Bangor) Type:...and experience can be considered. + Working knowledge of desktop and laptop computers, mobile devices, operating systems, software… more