- Sweetser (Saco, ME)
- …04072 Department:Development FT/PT Status:Full Time Summary: The Systems Administrator serves as a Tier 2 escalation resource for the desktop services team and ... as part of the service desk team, including but not limited to Tier 2 support as identified in the Service Level Agreement (SLA) * Maintain professional and… more
- US Foods (Rosemont, IL)
- …as TCP/IP networking, DHCP, and DNS. + Create documentation and articles to allow Tier I support to resolve repeat issues. + Create technical documentation to ... printers, monitors, payment terminals, etc. This role will also support Dynamics 365 ISVs such as FreedomPay, RF Smart,...processing devices and concepts in a retail environment. + Tier 3 troubleshooting of Dynamics 365 hardware and software… more
- North Wind Group (Birmingham, AL)
- …and Experience: + High School + 3+ years preferred experience in Help Desk/ Desktop Support Skills and Abilities: + Computer operating systems + Networking + ... 1 help desk in resolving issues beyond their level of support . + Escalates more complex issues to Tier 3 for resolution. + Issues are to be fully documented in… more
- Town of Gilbert (Gilbert, AZ)
- …indicate years of experience with M365 or similar cloud technologies related to customer and desktop support . + No experience in this area + Less than one year ... and updates. This position is responsible for second or third- tier technical support and administrative assistance to...ideal candidate for this position will be passionate about desktop solutions and excellent customer service. We are looking… more
- Robert Half Technology (Jacksonville, FL)
- …process improvement Requirements Required Qualifications + 5+ years of experience in Help Desk, Desktop Support , or IT Support roles + Strong experience with ... as a technical escalation point and mentor for our support team. This role is ideal for someone who...users and stakeholders. Key Responsibilities + Serve as a Tier II/III escalation point for complex desktop ,… more
- Tesla Laboratories. Inc. (Washington, DC)
- …DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support . Tasks include maintaining and managing the IT infrastructure and ... user issues. Responsibilities : + Identify and resolve issues related to desktop computer hardware, operating systems, and software applications for Windows desktops… more
- ManTech (Laurel, MD)
- …releases and models + Must be able to create accounts, reset passwords, and provide desktop support to customers via phone, tickets, or in-person + Must be ... requirements and high-level system architectures to develop system requirements + Provide Tier 1(Help Desk) and Tier 2/3 (Escalation) problem identification,… more
- Robert Half Technology (San Antonio, TX)
- …enhancing the overall user experience. Responsibilities: * Provide Tier I and Tier II technical support , escalating complex issues when necessary. * Resolve ... proactive and detail-oriented individual who excels at troubleshooting and providing technical support . The role involves addressing a variety of IT issues while… more
- RTX Corporation (Hartford, CT)
- …members to deliver high-quality features in iterative development cycles + Provide Tier 3 (Advanced Support ). Use troubleshooting techniques to resolve technical ... a moderate to high scope and complexity + Provide Tier 3 (Advanced Support ) Linux systems administration...and Grafana + Basic Windows experience desired beyond the Desktop **Learn More & Apply Now!** **Work Location: REMOTE**… more
- ManTech (Laurel, MD)
- …releases and models + Must be able to create accounts, reset passwords, and provide desktop support to customers via phone, tickets, or in-person + Must be ... requirements and high-level system architectures to develop system requirements + Provide Tier 1(Help Desk) and Tier 2/3 (Escalation) problem identification,… more