- GCI Communication Corp (Anchorage, AK)
- …for providing local and remote company employees and contractors with technical support for their desktop hardware, software, and operating system requests ... providing local and remote employees and contractors with technical support for desktop hardware, software, and operating...service from front counter. + Update status and/or resolve Tier II support tickets according to priority… more
- CACI International (VA)
- …US * * * **The Opportunity:** CACI is seeking an AVD (Azure Virtual Desktop ) Engineer to support the design, configuration, and maintenance of a large, ... * In addition to architecting and designing, the VDI Engineer will provide TIER 3/4 support to system administrators in order to resolve VDI… more
- SitusAMC (Denver, CO)
- …improve upon technical skills sets within assigned areas of expertise + Assist in training of tier I support staff and in their day to day operations as needed + ... Essential Job Functions: + Escalate problems to higher level tier groups as required or to supervisor. + Using...resolve or escalate accordingly + Provide technical assistance and support for incoming queries and issues related to computer… more
- Systems Technology Forum (San Diego, CA)
- …preferred. * Security+ and Windows imaging experience required. * 4+ years of VDI or desktop support experience. * Ability to work both independently and as part ... Maintain detailed documentation of configurations, procedures, and system diagrams. * Provide Tier II/III technical support and assist with user onboarding,… more
- TISTA Science and Technology (MD)
- …working in a customer-facing technical support role, including Service Desk/Help Desk/ Desktop support . + Familiarity with both Windows PCs and MacOS X ... workstations. + Proven work experience as a desktop support engineer or support ...are desired. Clearance: + The ability to pass a Tier 2/Modest Background Investigation. Location: + Rockville, MD Hybrid/Onsite… more
- TEKsystems (Kansas City, MO)
- Description Provides Tier 2 technical support for a wide range of endpoints, ensuring the functionality of desktops, laptops, tablets, VoIP phones, and other ... * Documents work performed and completed through Incidents and Requests/Tasks. Provides Tier 2 support for organizational applications at Children's Mercy,… more
- GovCIO (Washington, DC)
- …government officials and their requirements when it comes to system support . **Responsibilities** Establishes and maintains smooth operation of computer systems (to ... methods supporting network/system operations and implement changes to procedures. Consults with support teams, help desks, customers and other technical staff in the… more
- Robert Half Technology (Houston, TX)
- …are seeking a Monitoring and Incident Response Team Member (MIRT) to support a 24/7/365 operation monitoring network and infrastructure performance and managing ... to coordinate troubleshooting and stakeholder communications. Key Responsibilities + Handle Tier 1/2 Service Desk escalations via tickets, phone, or Teams. +… more
- GovCIO (United States Air Force Acad, CO)
- …Virtual Desktop Infrastructure (VDI) Engineer to implement, manage, and support a Microsoft Hyper-V 2025 virtualization environment with GPU-enabled VDI. The ... + Support endpoint delivery and management through Stratodesk NoTouch OS thin clients. ** Support & Troubleshooting** + Provide Tier 2/3 support for VDI… more
- HCA Healthcare (Gainesville, FL)
- … support , tools, and training needed to meet their educational goals. This position is fora Tier 1 IT desktop support Technician with at least 2 years of ... by case basis. + Experience: Minimum two years' experience in IT desktop support , customer service, helpdesk, and general technology support . +… more