- Genentech (South San Francisco, CA)
- …role will be pivotal in building out and driving adoption of a seamless, customer -centric digital experience for medical information, clinical trial data, ... complexity and build trust in a matrixed environment. **Key Responsibilities** Elevate Digital Customer Engagement: Increase the number, frequency, and depth of… more
- Intuit (Mountain View, CA)
- …+ 10+ years' experience in Martech, product management, or digital customer experience leadership roles in technology-driven businesses. ... Marketing, Engineering, and BU Product teams to deliver an integrated customer experience ecosystem. + Lead the evolution of experimentation frameworks and best… more
- Northramp LLC (Reston, VA)
- …+ 8+ years of experience supporting federal IT organizations, CIO offices, digital services, customer experience programs, or IT performance management ... IT Performance Metrics & Customer Experience Senior Leader + Reston,...leadership presentations, and decision-focused materials that support CX initiatives, digital strategy efforts, and executive communications. + Coordinate and… more
- West Pharmaceutical Services (Exton, PA)
- …+ Champion for Customer Experience Improvement in close cooperation with Digital Customer Experience unit + Sustaining a sense of urgency across ... managing the customer 's needs to truly create a differentiated customer experience . As the trusted advisor and advocate for our customers, the Associate,… more
- Ford Motor Company (Allen Park, MI)
- …will be a key driver in bringing Ford's vision for a seamless and convenient digital customer experience in vehicle service and maintenance to life. This ... of digital technologies, platforms, and their application to enhance customer experience . + Excellent organizational, planning, and problem-solving skills,… more
- Cengage Group (Minneapolis, MN)
- …and insights. You will work closely with product owners to identify what parts of the digital customer experience need to be changed, set up A/B tests to ... Amplitude and other analytics tools to tag the full digital experience . Gather appropriate data and build...programs, KPI frameworks, and translating insights into product and customer experience improvements + Strong storytelling ability… more
- Cengage Group (San Juan, PR)
- …from the data. You will work closely with product owners to identify what parts of the digital customer experience need to be changed, set up A/B tests to ... and other product analytics tools to tag the end-to-end digital experience , collect the right data, and...to product changes and measure the business value and customer satisfaction delivered by the digital product.… more
- The Estee Lauder Companies (New York, NY)
- …performance, traffic, and conversion rates. + Oversee the end-to-end management of the digital customer experience . + Create and implement promotional ... emphasis on recruitment, channel differentiation, and best in class customer experience . This role will be responsible...responsible for managing the P&L and evolving the shopper experience to mirror a rapidly changing digital … more
- Point32Health (Canton, MA)
- …(https://www.point32health.org/) . **Job Summary** This role reports to the Vice President, Customer Experience and Digital Innovation. The Director, ... with the ability to drive cross-functional teams to deliver customer -centric digital journeys across web, mobile, and...+ Drive day-to-day activities tied to advancing our Next-Generation Digital Experience solutions design and delivery. +… more
- Huntington National Bank (Cleveland, OH)
- …Manager to join the Business Deposit team, to design and deliver a best-in-class digital experience across the customer and colleague lifecycle. This person ... to drive customer satisfaction, loyalty, and profitability. The Digital Experience Product Manager will take a customer -first approach to identifying… more