- PNC (VA)
- …complex, cross-functional digital strategies across business segments to optimize digital experience , leveraging design thinking and other best practices by ... business segments or product groups. May Participate in the marketplace to influence digital experience trends. + Leads digital teams. Sponsors potential… more
- Panasonic Avionics Corporation (Irvine, CA)
- …+ Develop and execute the company's ML roadmap aligned to digital and customer experience strategy . + Identify opportunities where AI/ML can enhance ... and deployment of machine learning systems that power our connected and digital ecosystem - spanning airborne edge computing, cloud infrastructure, and customer… more
- REI (Seattle, WA)
- …will be at the forefront of our technology innovation to drive a differentiated customer experience and advance the co-op as an AI-forward organization with ... tools to enable personalized experiences and rewards. + Partner with marketing and customer experience teams to evolve loyalty programs based on customer… more
- Ford Motor Company (Dearborn, MI)
- …you'll do ** **. Product Management** . Define and execute the product vision and strategy for the Customer Digital Profile and Consent Platform, ensuring ... Senior Product Manager - Customer Digital Profile & Consent Platform...advanced technology to redefine the transportation landscape, enhance the customer experience and improve people's lives, this… more
- Proofpoint (Chicago, IL)
- …with minimal direction + 8+ years of experience within SaaS, focused on strategy & operations in Services & Customer Success + Strong executive presence and ... Role We are looking for a Director, CS Data Strategy & Operations to join the Customer ...Support, and Renewals). This seasoned leader will have extensive experience in B2B SaaS, Services and Customer … more
- American Water (Camden, NJ)
- … digital innovation, This role oversees the development and execution of customer experience initiatives, digital product strategies, ensuring alignment ... to grow professionally! _ *Primary Role*_ The Director of Customer Strategy , Innovation, and Performance is responsible...advisor to the Chief Customer Officer on customer experience , digital transformation .… more
- Virgin Galactic (Tustin, CA)
- …status updates, risks, and mitigation plans to senior leadership. + Manage the Digital Customer Experience budget and contribute to project/operational ... risk controls. + Build platform roadmaps aligned with corporate strategy and evolving customer experience ...Strong background in secure web architecture, cloud infrastructure, and digital customer platforms. + Proven experience… more
- Capital One (Mclean, VA)
- Sr. Business Director, Customer Experience Strategy The Senior Business Director for Customer Experience Strategy will lead a team of ~17 ... Call Center Strategy & Analytics and 3) Customer Experience Measurement across all Retail Banking...Our measurement system has a suite of metrics across Digital , Call Center, and In-Person experiences where we identify… more
- FREEMAN (Dallas, TX)
- …out of our North Dallas office in Dallas, TX. **Essential Duties & Responsibilities** ** Digital Experience Strategy & Governance** + Lead the consolidation ... experiences align with business priorities, audience needs, and customer journeys. **Enterprise Web Alignment & Enablement** + Support...or AI-related certifications a plus. + 15+ years of digital and web experience including strategy… more
- Staples (Framingham, MA)
- …of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect. We do this through customer ... marketing, and technology teams to provide a world-class, holistic digital experience , growing profitable results in a...vision and align it with the overarching business and digital strategy . + Own the product backlog,… more