- Ryder System (Coral Gables, FL)
- …**Job Description** : **About the Role** We're looking for a versatile and creative Customer Experience Content Designer to join our team. This hybrid role ... technical writing, marketing content creation, and graphic design to support customer -facing digital products. You'll collaborate across product, marketing, and… more
- OneMain Financial (Wilmington, DE)
- …role requires deep expertise in customer analytics, a strong customer -centric mindset, digital analytics, and cross-functional leadership skills. A ... successful candidate will have experience analyzing the drivers of customer engagement,... is strongly preferred. + 7+ years of analytical experience in digital servicing/marketing space + 2+… more
- Emerson (Austin, TX)
- …You Apart:** + Exposure to VOC strategy , customer journey mapping, or customer success strategies + Experience in customer or client facing roles + ... customer success to join our team! As a Customer Experience Intern, you will be responsible...You will act as a connector between the organization's strategy and customer expectations to help the… more
- AltaGas (Springfield, VA)
- …to the Manager, Customer Experience and will support the utility's customer experience (CX) strategy by integrating journey mapping, voice of the ... and insight generation into a unified view of the customer experience . This role is responsible for...journey maps and identify new opportunities. * Collaborate with Digital and Operational teams to advocate for experience… more
- ServiceNow, Inc. (Santa Clara, CA)
- … Experience team:** This position within Customer & Partner Experience is responsible for designing the ServiceNow digital experiences that Customers ... customer value and success through AI-native and self-serve digital experiences in portals including Developer, University, Store, Partner Portal, Documentation,… more
- Compass Group, North America (Charlotte, NC)
- ESFM **Position Title: CUSTOMER EXPERIENCE ANALYST** **Location: Remote** **Salary: $75,000 - $80,000** **Pay Grade: 13** **Other Forms of Compensation:** ESFM ... **Job Summary** ESFM is seeking an creative and relationship-driven ** Customer Experience Analyst** to manage and grow...the app is a vital part of our business strategy -helping us create consistency across our business unit, support… more
- Citigroup (New York, NY)
- …with cross-functional teams to align strategies and priorities, including product development, digital platforms, analytics, and customer experience . + ... role will work closely with Analytics, Product, Risk and Digital to understand the customer lifecycle for...strategies to retain at-risk customers, working with Analytics and Customer Experience teams to identify signs of… more
- Citizens (Boston, MA)
- …groups. Qualifications - 10+ years of experience in product management, customer identity and access management (CIAM), or digital security in financial ... customer identity, authentication technologies, fraud prevention, and user experience . You will collaborate closely with business, operations, and technology… more
- Shaw Industries Inc (Los Angeles, CA)
- …and home center segments. The ideal candidate has B2B2C shopper marketing and customer co-marketing experiences, along with strong digital campaign creation and ... online, while driving sales and increasing brand desirability. * Responsible for executing the strategy across all of Shaw's brands and customer groups (ie Shaw… more
- PagerDuty (Harrisburg, PA)
- …departments, such as sales, marketing, product, and engineering, to ensure a cohesive customer experience . Process Improvement / Managing Workload: + Establish a ... and platform adoption, improve renewal rates and drive measurable customer business value to accelerate their digital ...organization, you will align with Executive stakeholders, evolve our Customer Success strategy and are responsible for… more