- Elevance Health (San Antonio, TX)
- …that's easy and focused on whole health. Through our distinct clinical expertise, digital capabilities, and broad access to specialty medications across a wide range ... of conditions, we deliver an elevated experience , affordability, and personalized support throughout the consumer's treatment journey. **Pharmacy Customer … more
- Merck (Montgomery County, PA)
- … Role:_ + Support Director HCC PMO to **drive a foundational customer strategy ** , leveraging L3 marketing framework. **Lead digital and data analytics,** ... strategy ** , leveraging L3 marketing framework. + **Lead digital and data analytics,** customer , and market...submission** for launch. + Identify opportunities to optimize **the customer experience ** and lead the customer… more
- DealerOn, Inc. (Rockville, MD)
- …measured through customer retention and client satisfaction scores. + Experience coordinating online marketing strategy with other key business partners ... a hard-working team member with goals to improve overall customer retention, and support experience we provide...response and resolution service levels are met + Ensure strategy and customer 's KPIs (key performance indicators)… more
- Medtronic (Philadelphia, PA)
- …and prevent churn. + Collaborate in the implementation of a scalable customer engagement strategy . + Interactive and engaging relationship management of ... only succeed with the right people on our team! Digital Technologies is Medtronic's Business Unit implementing cutting-edge AI...years of relevant experience . + Previous minimum experience of 4 years in customer success,… more
- Lowe's (Mooresville, NC)
- …stakeholders, as well as lead execution of the calendar within small agile customer segment focused marketing pods. Demonstrated experience working in agile ... incremental sales and margin using omni-channel journeys + Work with and support the Customer Marketing Manager to refine segment strategy and plan that will… more
- Unilever (Englewood Cliffs, NJ)
- …Stratum + Familiarity with Digital Commerce and Shopper Marketing data solutions + Experience managing analytics teams W HAT YOU CAN EXPECT : + A unique mix of ... Scope: US, Customer Development Location: Englewood Cliffs, NJ - Hybrid...capabilities across sales, category management, shopper marketing and channel strategy . This is a hands-on technical role with strong… more
- Nordstrom (Seattle, WA)
- …technical direction + Domain knowledge in retail, e-commerce, or customer experience applications spanning identity resolution, progressive profiling, ... A day in the life of + Lead enterprise-wide customer identity strategy and roadmap, creating a...experience in software engineering and demonstrated success delivering customer identity solutions at enterprise scale + B achelor's… more
- Acosta Group (Rochester, NY)
- …at every point in their shopping journey. Specializing in retail sales services, digital strategy , and business intelligence, Acosta empowers brands to thrive in ... and market share growth? Join our team as a ** Customer Manager** and take charge of managing our principals'...the overall success of the team. **QUALIFICATIONS** **Education and Experience :** + Bachelor's degree or equivalent in the relevant… more
- American Express (New York, NY)
- …develop new ways of partnering with GMNS. Responsibilities: + Set vision and strategy for GMNS customer servicing journeys, including future state journey maps ... with key stakeholders and business partners + Research and understand colleague and customer needs to inform data strategy , requirements and product roadmap +… more
- Elevance Health (East Syracuse, NY)
- …assigned. **Minimum Requirements** + Requires a High School diploma or equivalent with experience in an automated customer service environment preferred; or any ... to resolve caller issues completely; comfort and proficiency with digital tools and platforms to enhance productivity and minimize..., Skills and Capabilities** + Prior call center or customer service experience within the healthcare industry… more