- BlackRock (New York, NY)
- …AI to deliver proactive, predictive, and personalized client experiences at scale. + ** Customer Experience ** : Ensure clients achieve measurable outcomes and a ... **About this role** **Global** **Head of Digital Client Experience ** **,** **Managing Director**... and Qualifications:** + 15+ years of progressive leadership experience in Client Success, Customer Experience… more
- Oshkosh Corporation (Hagerstown, MD)
- …team. + Partner with Marketing, Sales, and Product Management to champion digital customer journeys-from product research through purchase and post-sale ... digital team across development, release management, productions support, and customer experience functions. + Partner with internal stakeholders and… more
- Academy Sports + Outdoors (Katy, TX)
- …and mobile apps. This role leads the creative direction and experience strategy for e-commerce channels, ensuring that all digital touchpoints are engaging, ... email/marketing when applicable. + Design a global team footprint with capabilities across customer experience design, content strategy & production, and… more
- J&J Family of Companies (Santa Clara, CA)
- …of America **Job Description:** Johnson & Johnson is recruiting for a **Senior Manager, Customer Insights - Robotics & Digital Surgery** to join our MedTech ... negotiating scope, managing timelines and budgets, and overseeing data quality + Experience in holistic strategy execution, seeing the big picture, integrating… more
- Wells Fargo (Charlotte, NC)
- …+ **Analyze digital strategy :** Review and analyze complex digital strategy for product/functionality/ experience area. + **Influence business ... or unprecedented factors. + **Make strategic decisions:** Make decisions in digital strategy for product/functionality/ experience area requiring strong… more
- ENFRA (Little Rock, AR)
- …organization. This executive role will play a critical part in driving ENFRA's digital strategy , enhancing employee and customer experiences, and enabling ... tools, platforms, and practices to enhance operational efficiency and customer engagement. + Serve as a trusted advisor to...preferred. + 15+ years of experience in digital transformation, technology, data strategy , or a… more
- Wells Fargo (Charlotte, NC)
- …and achieving goals under pressure. + Knowledge of digital onboarding user experience (UX) and customer journey optimization. + Strong verbal, written, and ... Prevention** + Develop and execute a comprehensive fraud prevention strategy for digital account originations across consumer...rules, thresholds, and workflows to balance risk mitigation with customer experience . + Oversee fraud KPIs such… more
- J&J Family of Companies (Irvine, CA)
- …Reporting to the EP/Neuro Business Leader for the Transcend Program, the Director, Digital Strategy & Deployment is responsible for the development, evaluation, ... and execution of the strategic direction for EP/Neuro digital strategy by leading and delivering ... initiatives in partnership with project leads Enhance EP/NEURO Customer Experience + Engage Commercial leadership within… more
- Staples (Framingham, MA)
- …Project Manager, Digital Experience , leads the end-to-end execution of digital initiatives that enhance customer engagement, improve user experience , ... websites and apps are easy to use, delivering the digital experience that our customers expect. At...teams to ensure consistency, usability, and performance of the customer experience across platforms. What you'll be… more
- Wounded Warrior Project (Jacksonville, FL)
- …Demonstrated ability to lead digital initiatives with a strong focus on customer experience , a solid understanding of the product lifecycle, and UX/UI ... Manager leads the development and execution of WWP's digital strategy , with a primary focus on...with our warriors, ensuring an engaging, accessible, and impactful digital experience . The Manager collaborates cross-functionally to… more