- Kaleida Health (Buffalo, NY)
- ** Director of Call Center ** **Location:** **Larkin Bldg @ Exchange Street** **Location of Job** **: US:NY:Buffalo** **Work Type** **: Full-Time** **Shift 1** ... **Job Description** **The Director of Call Center Operations...field preferred.** **Experience** **10 plus years of experience in customer service/contact center leadership required. 5 years… more
- Mass Markets (Wichita, KS)
- …+ Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets ... sales through the actions of others + Understanding of call center tools and technology used to...assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs… more
- Mass Markets (Mesilla, NM)
- …+ Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets ... performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing… more
- Astellas Pharma (Northbrook, IL)
- …Innovation_** + Own and evolve the global architecture and support model for all call center and customer engagement platforms (voice, IVR, CTI, ... **Global Network & Call Center Technologies Lead** Do you...AI, analytics, and automation to modernize and enhance global customer engagement capabilities. **Essential Job Responsibilities:** **_Network Leadership &… more
- University of Rochester (Rochester, NY)
- …extensive investigation and analysis. + Acts as a back-up for the Data Center Director . + Manages Data Center on- call rotation. + Leads staff meetings. + ... Supports after-hours Level 1 and Level 2 Help Desk customer service. + Reviews and approves all IT activities...as a back-up for the Data Center Director . + Supports Data Center on- call… more
- Mass Markets (Mesilla, NM)
- …as a trusted partner in the industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and ... and has a strong work ethic. A background in call center operations management is required, with...assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs… more
- Houston Methodist (Nassau Bay, TX)
- **Looking for a Director of our Childbirth Center . We are a 19 bed LDRP with a 3 bed OBED and a 6 bed NICU II. Experience in Labor & Delivery or NICU required.** ... At Houston Methodist, the Director Nursing position is responsible for the 24/7 management...ensure the best possible delivery of service and high customer /patient satisfaction. + Drives department service standards and activities… more
- University of Pennsylvania (Philadelphia, PA)
- …of health and wellness programs and resources, and much more. Posted Job Title Director of Corporate Contracts, Penn Center for Innovation Job Profile Title ... variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers...of Corporate Contracts will report to the Deputy Managing Director of the Penn Center for Innovation… more
- University of Utah Health (South Jordan, UT)
- … center position servicing patient scheduling needs. + This position provides excellent customer -focused service in a call center by handling inbound and ... system with five hospitals including a level 1 trauma center , eleven community health centers, over 1,600 providers, and...and written communications. + Ability to respond appropriately to customer requests for one call resolution. +… more
- Ally (Raleigh, NC)
- …and build the technology platforms that power Ally's contact center and customer experience operations. As the Senior Director of Product, you will lead ... ourselves to think bigger in the journey to deliver customer -obsessed tech solutions. To read more about what our...in product delivery. Preferred Experience: * 5 years of call center or contact center … more