- Kaleida Health (Buffalo, NY)
- …**Work Type** **: Full-Time** **Shift 1** **Job Description** **The Director of Call Center Operations is a transformative leader responsible for ... ** Director of Call Center **...** Director of Call Center ** **Location:** **Larkin Bldg @...door. This position leads the strategy, implementation, and ongoing operations of a centralized contact center across… more
- AccentCare, Inc. (Houston, TX)
- …guidance to Call Center Team members, and assists National Director , Call Center with shift operations support. Triage all phone calls that come ... Company store credit for your first AccentCare-branded scrubs for patient-facing employees Call Center Triage Registered Nurse - RN Responsibilities: Coordinate… more
- AssistRx (Overland Park, KS)
- …emphasizing excellence. Reports to Director , Pharmacy. + Maintains and improves call center operations by monitoring system performance, identifying and ... escalated calls, complaints, questions, and queries as necessary + Collaborates with call center management staff to execute programs to facilitate conversion,… more
- Sanofi Group (Morristown, NJ)
- **Job Title:** Associate Director , Affordability COE PB - Call Center in Patient Support Services **Location** : Cambridge, MA Morristown, NJ **About the ... and support to patients and customers. As the Associate Director of Affordability - Call Center...needs. + Provide direction and guidance to vendor(s) on call center structure and day-to-dayprogram operations… more
- Mass Markets (Wichita, KS)
- …of supervisors and all other operational management associated with day-to-day contact center operations . Operationally, the Associate Director is ... + Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets… more
- Mass Markets (Mesilla, NM)
- …of supervisors and all other operational management associated with day-to-day contact center operations . Operationally, the Associate Director is ... + Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets… more
- Astellas Pharma (Northbrook, IL)
- **Global Network & Call Center Technologies Lead** Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every ... seeking a visionary and technically skilled Global Network & Call Center Technologies Lead to oversee the...sites, and critical business functions, including manufacturing and research operations . As the POD lead for global networking, this… more
- Connecticut College (New London, CT)
- …CISLA faculty director to successfully administer the certificate program and all Center operations . Specifically, the director of operations works ... Director of Operations - Center... Director of Operations - Center for International Studies...travel / research grant in collaboration with the faculty director (send out call for proposals; assess… more
- Georgetown Univerisity (Washington, DC)
- …students learn the law in the place where laws are made. The Assistant Director of Financial Analysis and Operations assists the Deputy Chief Financial Officer ... Requests, GU-Pass, and GMS Delegations. Work Interactions The Assistant Director of Financial Analysis and Operations position...to the Deputy CFO who reports to the Law Center 's Chief Financial Officer (CFO). The Assistant Director… more
- Mass Markets (Las Cruces, NM)
- …for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible ... to ensure maximum quality and production of direct reports. Operations Managers work closely with the site director...Lead and mentor a team of call center supervisors overseeing inbound and outbound operations .… more