- Kaleida Health (Buffalo, NY)
- …**Work Type** **: Full-Time** **Shift 1** **Job Description** **The Director of Call Center Operations is a transformative leader responsible for ... ** Director of Call Center **...** Director of Call Center ** **Location:** **Larkin Bldg @...door. This position leads the strategy, implementation, and ongoing operations of a centralized contact center across… more
- AccentCare, Inc. (Houston, TX)
- …guidance to Call Center Team members, and assists National Director , Call Center with shift operations support. Triage all phone calls that come ... Company store credit for your first AccentCare-branded scrubs for patient-facing employees Call Center Triage Registered Nurse - RN Responsibilities: Coordinate… more
- AssistRx (Overland Park, KS)
- …emphasizing excellence. Reports to Director , Pharmacy. + Maintains and improves call center operations by monitoring system performance, identifying and ... escalated calls, complaints, questions, and queries as necessary + Collaborates with call center management staff to execute programs to facilitate conversion,… more
- Sanofi Group (Morristown, NJ)
- **Job Title:** Associate Director , Affordability COE PB - Call Center in Patient Support Services **Location** : Cambridge, MA Morristown, NJ **About the ... and support to patients and customers. As the Associate Director of Affordability - Call Center...needs. + Provide direction and guidance to vendor(s) on call center structure and day-to-dayprogram operations… more
- Peckham, Inc. (Grand Rapids, MI)
- …of Business Services provides overall operational direction and leadership for a Customer Service Call Center operation. The Director of Business Services is ... a complete view of your experiences* Peckham Inc. - Director of Contact Center Solutions POSITION SUMMARY...cost targets are met. Directs all phases of assigned call center contracts, including special programs/projects from… more
- Mass Markets (Wichita, KS)
- …of supervisors and all other operational management associated with day-to-day contact center operations . Operationally, the Associate Director is ... + Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets… more
- Robert Half Finance & Accounting (Baltimore, MD)
- …opportunity for a strategic and innovative leader to drive the continued success of the call center operations . The ideal candidate will be responsible for ... Rapidly growing organization seeking a dynamic and experienced Executive Call Center Leader to join their team...development. + Experience with both inbound and outbound contact center operations . + Strong financial acumen and… more
- Mass Markets (Mesilla, NM)
- …of supervisors and all other operational management associated with day-to-day contact center operations . Operationally, the Associate Director is ... + Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets… more
- Astellas Pharma (Northbrook, IL)
- **Global Network & Call Center Technologies Lead** Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every ... seeking a visionary and technically skilled Global Network & Call Center Technologies Lead to oversee the...sites, and critical business functions, including manufacturing and research operations . As the POD lead for global networking, this… more
- Connecticut College (New London, CT)
- …CISLA faculty director to successfully administer the certificate program and all Center operations . Specifically, the director of operations works ... Director of Operations - Center... Director of Operations - Center for International Studies...travel / research grant in collaboration with the faculty director (send out call for proposals; assess… more