- WCG Clinical (Cary, NC)
- …coaching and development. + Define and track performance metrics related to key client satisfaction, retention , expansion, engagement , general support ticket ... Senior Director , Client Experience (Remote) **General Information**...and consistent experience for clients at every touchpoint, driving client satisfaction, retention , and growth through proactive… more
- Publicis Groupe (New York, NY)
- …Foundry is a global media agency that exists to bring HEAT - Higher Engagement , Affinity, and Transactions - to brands. By combining flawless media fundamentals with ... Foundry delivers the best of both worlds to a client roster that spans some of the world's best...the industry's best talent, with one of the best retention rates in the industry. And by applying a… more
- Publicis Groupe (New York, NY)
- …and sociology, psychology, and other liberal arts disciplines. **Overview** The Associate Director , Client Operations is an integral role within the Spark ... monitoring and building internal operational processes throughout the account. The Associate Director , Client Operations will also be responsible for monitoring… more
- Citigroup (New York, NY)
- …strengthening the global client experience and expanding program reach. ** Client Engagement & Advisory:** + Originate, cultivate, and deepen relationships ... teams, and oversee the client base. + Champion best practices in client engagement , business development, and relationship management across the firm. +… more
- Elevance Health (Atlanta, GA)
- **Carelon Global Solutions Client Development Director - US External Clients** **Location:** This role requires associates to be in-office 3 days per week, ... an accommodation is granted as required by law_ The **Carelon Global Solutions Client Development Director ** is responsible for managing external clients across… more
- Cognizant (Chicago, IL)
- …of new, renewal, and expansion opportunities in the Insurance sector + Develop client engagement strategies and quantify costs of pursuit + Lead accountability ... positive client experience. A CRM's shared measures are margin, revenue, client satisfaction & employee retention . CRM role-specific measures are renewal win… more
- Horizon Services, Inc. (Hayward, CA)
- …full census and efficient utilization management at assigned program(s). Engages in marketing, client retention , client engagement , or other efforts ... JOB TITLE: Associate Director of Outpatient & Prevention Program Operations LOCATION:...end-goal of delivering a quality product to Horizon's valued client -base. As a key member of the executive leadership… more
- Merck (Harrisburg, PA)
- …engagements with enabling team members to lead discovery and PoC work autonomously. ** Client engagement & discovery** + Serve as primary consultant for ... incubation of AI opportunities across the enterprise. This is a hands-on director -level role that combines client -facing consulting and workshop facilitation… more
- Huron Consulting Group (Chicago, IL)
- …healthcare consulting engagements, creating high-performing environments and ensuring successful client outcomes. You'll manage engagement -wide economics, apply ... consulting engagements, creating collaborative, high-performing environments, and ensuring successful client outcomes. + Manage engagement -wide economics, including… more
- Compass Group, North America (Sunnyvale, CA)
- …and ensuring the highest levels of client and customer satisfaction, account retention , and employee relations. The National Director of Operations will also ... satisfaction scores by fostering a culture of exceptional service and client engagement . c. Financial Performance: Optimize financial performance through budget… more