- Veolia North America (Boise, ID)
- …of Customer Service Representatives. + 5-7 years of experience in a customer contact /call center environment. + 2-3 years of supervisory experience ... or other special projects at the direction of the Director or Manager of Customer Service. +...in a customer contact /call center environment. +...in a customer contact /call center environment. + Utility or telecommunication… more
- Xylem (Houston, TX)
- …exceeding customer expectations through innovative and sustainable solutions. The Director of Customer Excellence leads strategic and operational initiatives ... resolution, sets and enforces Standard Operating Procedures (SOPs) for customer engagement, aligns call center resources, and...service delivery. + Serve as a senior point of contact for high-impact customer concerns and strategic… more
- American Tower (Boston, MA)
- …friction. + Lead the design, implementation, and development of a global landlord contact center , customer relationship management ("CRM") platform, and ... **The Team** We are seeking a Director , Global Customer Service to lead...self-service portal, serving as the primary point of contact for transactional landlords' needs. + Oversee landlord support… more
- Wells Fargo (Irving, TX)
- …Qualifications:** + 8+ years of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination ... and influential leader to join our team as a Customer Service Director . This role will be...**Desired Qualifications:** + 5+years of successful management experience in customer service centers/ contact centers + 3+ years… more
- Prime Therapeutics (Annapolis, MD)
- …account management across more than one customer interaction channel (eg digital, contact center , mail, text, social media, etc.) + 5 years of ... Customer Experience & Omnichannel **Job Description** The Director Customer Experience & Omnichannel leads a...a reasonable accommodation for any part of the employment process, please contact Human Resources at ### or email… more
- Sylvan Learning (Holland, OH)
- …Center needs and to control labor costs * Partners with Center Director to run day-to-day operations including customer account management * Motivates and ... Education is responsible for delivering a high quality personal customer experience by ensuring that Sylvan education programs are...unavailable or not in the Center , the Director of Education serves as the point-of- contact … more
- MTC (Astoria, OR)
- …& Supportive Working Environment **Position Summary:** Reports to the to the center director . Directly supervises directorates and departments designated by the ... center director . Acts on behalf of ...+ Oversee Privacy Act compliance. + Provide positive, quality customer service to students, staff and other center… more
- J&J Family of Companies (Titusville, NJ)
- …would like to request an accommodation, please email the Employee Health Support Center (###@its.jnj.com) or contact AskGS to be directed to your accommodation ... Johnson & Johnson Innovative Medicine is recruiting for an Associate Director , Incentive Compensation - Neuroscience, Pulmonary Hypertension, & Strategic Customer… more
- Amazon (Santa Clara, CA)
- …Your fresh perspective will be crucial in transforming established global contact center products. You'll envision and implement AI-driven solutions ... (CS) technology through the power of AI. As a Director of Product Management for Customer Engagement...If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost… more
- Sunrun (CA)
- …with energy, and we're building a company and brand that puts power at the center of life. And we're doing it by designing a dynamic culture where employee ... run. **Overview** We are seeking an experienced and dynamic Director of Product & CX to champion the voice...of our customers and drive continuous improvement across our customer interactions and operational processes. This leadership role will… more