- Robert Half Finance & Accounting (South Jordan, UT)
- …a dynamic Director of Customer Success to lead and enhance our customer engagement strategies in South Jordan, Utah. This role will focus on driving ... Customer Service teams to deliver a cohesive customer experience. * Drive product adoption and engagement... customer experience. * Drive product adoption and engagement , targeting 75%+ feature utilization and 80%+ monthly active… more
- Xylem (Houston, TX)
- … issue resolution, sets and enforces Standard Operating Procedures (SOPs) for customer engagement , aligns call center resources, and drives performance across ... contact for high-impact customer concerns and strategic accounts. **SOP Development & Customer Engagement ** + Define and standardize SOPs for customer … more
- St. Lawrence University (Canton, NY)
- …CCE ) reports to the Director . The individual collaborates with the Director , CCE colleagues, and the Laurentian Engagement and Advancement teams to recruit ... Position Information Position Title Associate Director for Outreach FLSA Exempt Primary Responsibilities SUMMARY...Management + Collaborate with CCE colleagues and the Laurentian Engagement and Advancement teams to identify alumni and expand… more
- CBRE (Richardson, TX)
- Customer Success Director Job ID 231295 Posted 30-Jul-2025 Service line Advisory Segment Role type Full-time Areas of Interest Capital Markets Location(s) Dallas ... States of America **About the Role:** As a CBRE Customer Success Director , you will lead initiatives...senior leadership using custom reports and dashboards. + **Client Engagement :** Build and nurture strong relationships with key stakeholders… more
- Wells Fargo (Irving, TX)
- …seeking is looking for an innovative and influential leader to join our team as a Customer Service Director . This role will be responsible for leading up to 700 ... through balanced leadership with a focus on team member engagement and retention and performance management. + Ability to...and influential leader to join our team as a Customer Service Director . This role will be… more
- Prime Therapeutics (Annapolis, MD)
- … Director , Customer Experience & Omnichannel **Job Description** The Director Customer Experience & Omnichannel leads a team to identify high-impact ... experiences that solve customer problems and help them to achieve their goals....the business (ie product development, clinical, operations, sales, client engagement , etc.) + Develop processes and capabilities enabling team… more
- Resideo (Irving, TX)
- …the successful delivery of complex, cross-functional digital initiatives that enhance customer engagement , streamline operations, and accelerate business growth. ... time, within scope, and within budget while meeting business objectives and customer expectations **Stakeholder Engagement ** + Partner with senior leaders across… more
- Microsoft Corporation (Redmond, WA)
- The Customer Experience & Success Human Resources (HR) Business Partner team is looking for an **HR Director ** to partner with senior business leaders across the ... Global Customer Success (GCS) organization. GCS is a 2,900-person global organization at Microsoft, operating across 30+ countries. It leads customers through AI… more
- Stony Brook University (Stony Brook, NY)
- …Assistant Director manages projects and initiatives that support family engagement , sense of belonging, communication, and education. The Assistant Director ... a very high level of care, discretion, and empathy. The Assistant Director must have excellent customer service, interpersonal, organizational, and time… more
- FirstEnergy (Akron, OH)
- …This position is on-site and will be located in the Akron office. The ** Director , Customer Care Support** is responsible for providing strategic leadership and ... operational oversight of customer support functions. This role ensures customers receive exceptional service through efficient employee experience lifecycle… more