- Merck (North Wales, PA)
- …& Development, and Brand Communications., this role will work to understand customer engagement effectiveness through data analytics and enabling the flow ... active research pipeline. We are currently recruiting for Associate Director , US Marketing, Community and Ecosystem Engagement ...will include, but are not limited to:** + Lead customer engagement and execution activities aligned to… more
- Microsoft Corporation (Redmond, WA)
- **Overview** Customer Lifecycle Operations is part of Microsoft Business Operations Organisation. We are responsible for design and management of global outsourced ... solutions on behalf of Microsoft's Corporate and Field teams, that increase customer retention, accelerate transition to modern offers, increase selling time, retain… more
- Merck (Providence, RI)
- …operational efficiency and drives customer success. Reporting to the Executive Director of Channel Operations and Engagement , this individual will lead a ... advance the prevention and treatment of diseases in animals. We are seeking a Director , Customer Support Services to provide strategic leadership that elevates… more
- MSC Industrial Supply Co. (Southfield, MI)
- …NV, Southfield MI, Davidson NC, OR Melville NY** **BRIEF POSITION SUMMARY:** The Director of Customer Intelligence is responsible for leading the development and ... turning research, data, and trends into actionable recommendations for the SVP, Customer Experience, Director of Strategic Implementation CX, Value Stream Owners… more
- Wolters Kluwer (Tampa, FL)
- …to candidates based in Europe as well. **About the Role:** We are looking for a Director of Customer Success to lead a global customer success team ... will drive long-term customer value and retention for our business. The Customer Success Director is a senior leadership role responsible for developing and… more
- Trellix (Lansing, MI)
- …brand loyalty, turning customers into advocates. Own the strategy for increasing customer engagement , retention, loyalty, upsell and cross-sell through targeted ... **_Job Title:_** Senior Director , Customer Marketing **About** **Trellix:** **Trellix,...progressive experience in marketing with a focus on intentional customer engagement . **_Company Benefits and Perks:_** We… more
- Lumen (Annapolis, MD)
- …us as we digitally connect the world and shape the future. **The Role** The Director of Customer Insights is a strategic leadership role within the Growth and ... complex data into actionable strategies that drive growth, enhance engagement , and improve the overall customer journey....growth, enhance engagement , and improve the overall customer journey. **Location** This is a work from home… more
- Access Dubuque (Dubuque, IA)
- …and most successful direct marketing catalog and e-Commerce companiesΓCois seeking a ** Director of Contact Centers** to lead our customer experience strategy ... partnerships, ensuring alignment with performance standards, brand values, and customer experience expectations ΓCo Championing employee engagement , morale,… more
- Commonwealth Care Alliance (Boston, MA)
- 011230 CA-Provider Engagement & Performance Position Summary: The Director of Provider Relations leads the strategic vision and operational execution of provider ... optimizing network performance, and ensuring compliance with regulatory standards. The Director drives initiatives that enhance operational engagement , member… more
- ServiceNow, Inc. (Nashville, TN)
- …the world work better for everyone. This role sits within the ** Customer Excellence Group (CEG)** serving **ServiceNow Regulated Industries** customers. Our purpose ... to do in this role** As a **Go-To-Market (GTM) Director ** , you will lead a team of **Services...a team of **Services Account Executives (SAEs)** who sell Customer Success offerings, Implementation and Advisory Services that drive… more