• Customer Experience Director

    SCI Shared Resources, LLC (Houston, TX)
    …that each digital product enables the customer journey. Build KPIs for customer engagement touchpoints to measure value delivered. + **Define, Measure, and ... Interfaces:** Improve and standardize user interfaces, experiences, and journeys across the customer engagement spectrum. Identify and develop customer … more
    SCI Shared Resources, LLC (10/06/25)
    - Related Jobs

  • Director , Omnichannel Engine Business…

    Bristol Myers Squibb (Princeton, NJ)
    …understanding of omnichannel strategies and how orchestration / NBA engines drive customer engagement . + Experience designing or operating rules-based and ... capabilities that determine which actions, messages, and channels to deploy for each customer and when. The Director will translate brand and Therapeutic Area… more
    Bristol Myers Squibb (01/01/26)
    - Related Jobs

  • Product Strategy Director , Customer…

    The Cigna Group (Santa Monica, CA)
    Role Title: Director , Product Management - Customer Data Platform As a Product Director in Evernorth's Digital team, you will be responsible for helping to ... them and identify opportunities for Evernorth Digital. How You'll Make a Difference As Director , Product Management - Customer Data Platform, you will set the… more
    The Cigna Group (12/04/25)
    - Related Jobs

  • Marketing & Customer Engagement Lead

    ALBEMARLE (Charlotte, NC)
    …customers and the planet. **Job Description** Albemarle is hiring for a Marketing & Customer Engagement Lead. This position is hybrid (3-days per week in office) ... and located in Charlotte, NC. The Market Intelligence and Customer Engagement Lead is responsible for owning...goals and priorities. This position reports directly to the Director of Marketing Activation. This individual needs to have… more
    ALBEMARLE (11/18/25)
    - Related Jobs

  • Associate Director , Omnichannel Engine…

    Bristol Myers Squibb (Princeton, NJ)
    …understanding of omnichannel strategies and how orchestration / NBA engines drive customer engagement . + Experience designing or operating rules-based and ... automation capabilities that guide actions, messages, and channel selection for each customer . The Associate Director collaborates closely with brand and… more
    Bristol Myers Squibb (01/03/26)
    - Related Jobs

  • Senior Director , Customer Success…

    GE Appliances, a Haier company (Louisville, KY)
    …measurable improvements in customer loyalty. + Experience with digital tools and platforms for customer engagement , knowledge bases, and CRM systems. ... customer satisfaction, loyalty, and lifetime value. **Position** Senior Director , Customer Success - Air & Water...and work. Reinforce a culture of belonging, purpose, and engagement . Reflect the diversity of the communities we serve… more
    GE Appliances, a Haier company (12/06/25)
    - Related Jobs

  • Director , Product Management,…

    BeOne Medicines (San Mateo, CA)
    …and technology - those who thrive where meaningful impact meets scale. As ** Director , Product Management - Customer Experience, Oncology** , you will define ... and lead the strategy for BeOne's next-generation customer experience technologies for individuals affected by chronic lymphocytic leukemia (CLL). You'll be… more
    BeOne Medicines (11/27/25)
    - Related Jobs

  • Director , IT (Telecom / Genesys Cloud)…

    Molina Healthcare (Sterling Heights, MI)
    …Ensure high reliability, availability, and performance across all communication and engagement platforms . + Implement observability, automation, and AIOps ... **Job Description** **Job Summary** The Director of IT (Telecom) provides strategic and operational...authentication, and data privacy controls across all communication and engagement platforms . + Partner with Security and… more
    Molina Healthcare (11/21/25)
    - Related Jobs

  • Director , Taxonomy & Tagging Center…

    Bristol Myers Squibb (Princeton, NJ)
    …processes that power our omnichannel content, customer data, and engagement ecosystems. The Director will partner with the CRM/Marketing Automation, ... Taxonomy & Tagging Framework** + Develop a comprehensive taxonomy covering content, customer , channel, product, campaign, and engagement classifications. + Build… more
    Bristol Myers Squibb (12/30/25)
    - Related Jobs

  • Senior Director , Customer Support

    EMS LINQ (Austin, TX)
    …for improvement and implement solutions to enhance the overall support experience. ** Customer Engagement and Escalation Management:** + Oversee the resolution of ... and educators navigate their daily challenges. **About The Role:** As the Senior Director of Customer Support, you will play a critical role leading… more
    EMS LINQ (12/04/25)
    - Related Jobs