- Clean Harbors (Norwell, MA)
- Clean Harbors is seeking to hire a Director of Customer Service located in Norwell, MA. The Director of Customer Service will be responsible for ... call center, ensuring optimal performance, and driving improvements in efficiency and customer satisfaction. This leadership role requires a strategic thinker with a… more
- Liberty Latin America (PR)
- …operational challenges. + Partner with senior leadership to design and implement customer experience initiatives that drive satisfaction, retention, and revenue ... **What's the role?** As Director , B2B Customer Care, you will...client issues, improve cross-functional processes, and enhance the end-to-end customer experience . + Lead the evaluation and… more
- Genentech (South San Francisco, CA)
- …in delivering life-changing medicines. This role will report to the Executive Director Digital Customer Engagement (CRM) **Location** + This position is ... **The Position** **Who We Are:** The Digital Experience team at Genentech is focused on shaping...is focused on shaping the future of patient and customer connections through digital innovation and human-centered design. They… more
- JPMorgan Chase (Jersey City, NJ)
- Elevate the customer experience by spearheading transformative success strategies and infusing your leadership insights to inspire teams and cultivate lasting ... customer relationships. As a ** Customer Success Director ** within **JPMC's Central Infrastructure...**Required qualifications, capabilities, and skills** + 8+ years of experience or equivalent expertise in customer success… more
- OneMain Financial (Wilmington, DE)
- We are seeking an Associate Director of Customer Engagement Analytics to join our Customer Analytics team. Customer Engagement is an essential pillar of ... analytics, and cross-functional leadership skills. A successful candidate will have experience analyzing the drivers of customer engagement, building strategies,… more
- Cisco (San Jose, CA)
- …applications are received. Locations: Remote: US Locations only **Meet the Team** The Customer Experience (CX) Marketing team's role is to differentiate and ... elevate Cisco as an advanced customer experience that is personalized, proactive, and...across all paid and organic channels. **Your Impact** The ** Customer Journeys Marketing Director ** will lead a… more
- Genentech (South San Francisco, CA)
- …relevant work experience in the pharmaceutical industry, such as: direct customer experience in relevant segment (PREFERRED), payer or contracting strategy, ... **The Position** **The Opportunity** This Customer Segment Strategy - 340B, Director ...and/or managed care finance + 5+ years of work experience in a Market Access function + Broad and… more
- GE Appliances, a Haier company (Louisville, KY)
- …unify Quality, Service, Support, Training, Warranty, and Parts into one seamless customer experience , ensuring our residential, light commercial and commercial ... customer satisfaction, loyalty, and lifetime value. **Position** Senior Director , Customer Success - Air & Water...to integrate customer feedback into continuous improvement. ** Customer Experience (30%)** + Build a "… more
- Ralliant (Salem, OR)
- …at Tektronix - join us in revolutionizing a better tomorrow. Position Overview The Director of Sales and Customer Success will lead and manage the sales ... engineering, or related field; MBA preferred. + 10+ years of experience in sales, customer success, or service delivery within a services organization or… more
- Mastercard (Harrison, NY)
- …and customer satisfaction. * Continuously seek opportunities to optimize customer experience and performance through tailored strategies and actionable ... and governments realize their greatest potential._ **Title and Summary** Director - Customer Engagement and Performance Overview:...recommendations. All About You: * Proven experience in issuer card operations, customer relationship… more