- JPMorgan Chase (Jersey City, NJ)
- Elevate the customer experience by spearheading transformative success strategies and infusing your leadership insights to inspire teams and cultivate lasting ... customer relationships. As a ** Customer Success Director ** within **JPMC's Central Infrastructure Platforms** team, you will lead efforts to enhance the… more
- Caris Life Sciences (Phoenix, AZ)
- …service delivery models and implement scalable, tech-enabled solutions that elevate the customer experience and support business growth. + Ensure leaders are ... is where your impact begins.** **Position Summary** The Senior Director - Customer Service Excellence is more...university + Minimum of 7+ years laboratory/ healthcare industry experience in customer support, account management or… more
- Boehringer Ingelheim (Ridgefield, CT)
- …tracks the associated agreed measurable business outcomes. Proactively engages with Medical Customer Experience , A&I, and Capability Excellence teams to ensure ... competitive advantage lie with our people. The Senior Associate Director , Medical Affairs Strategy Team Member serves as the...ad hoc TA specific US projects to drive key strategic initiatives that facilitate business agility, customer … more
- Amazon (Santa Clara, CA)
- …our Customer Service (CS) technology through the power of AI. As a Director of Product Management for Customer Engagement Technology, you will be at the ... customer -obsessed products and leading complex, cross-functional initiatives * Experience in applying advanced technologies to solve challenging problems at… more
- Sanofi Group (Cambridge, MA)
- …to maximize the impact of marketing campaigns, achieve target KPIs, and drive a customer experience aligned to the wider omnichannel ambition. As part of these ... I **Job Title:** Associate Director , Specialty Care Customer Engagement **Location:**...through experimentation + Contribute to the development of annual strategic integrated marketing plans aligned to business goals +… more
- Rochester Institute of Technology (Rochester, NY)
- …challenges: **Drive the evolution of staff compensation strategy and technology at RIT** The Director of Compensation serves as a strategic leader in shaping the ... materials for senior leadership. Through a consultative and relationship-driven approach, the Director will help shape strategic direction while building trust,… more
- Takeda Pharmaceuticals (Lexington, MA)
- …is true to the best of my knowledge. **Job Description** **About the role:** The Director , Customer & Business Insights leads and manages a team responsible for ... competitive intelligence to derive insights to drive, challenge and validate strategic business and tactical marketing decisions, while also building market research… more
- AssistRx (Orlando, FL)
- Director , Customer Success is responsible for growing and developing AssistRx accounts, setting up and managing service expectations, providing broad specialty ... kick-off discussions, and appropriately sets and manages expectations. + Ensures a seamless experience through all phases of the customer relationship. + Deeply… more
- SHRM (Alexandria, VA)
- …and their families globally. **Summary** We are seeking an experienced and innovative Director of Market Research & Customer Insights to lead our enterprise ... influencing decisions across audience types-from frontline professionals to CHROs to strategic enterprise clients. **Responsibilities** **Voice of the Customer … more
- Unity Technologies (San Francisco, CA)
- …Requisition ID JOBREQ-2514736 **Role description** **The opportunity** We are seeking a strategic , data-driven Director , Customer Success BI to lead ... **San Francisco, CA, USA** ** Director , Customer Success Business Intelligence (BI)**...capabilities. **What we're looking for** + 8+ years of experience in business intelligence, data analytics, or data strategy… more
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