- Genentech (South San Francisco, CA)
- …of our HCP CRM product inclusive of integrated capabilities such as e-detailing, customer insights modules, messaging etc. This role is broadly responsible for ... Campus + Relocation Assistance is not available **Job Summary** The ** Director , Healthcare Professional (HCP) Customer Relationship Management (CRM)** will… more
- Genentech (South San Francisco, CA)
- **The Position** **The Opportunity** This Customer Segment Strategy - 340B, Director position is responsible for leading the development and implementation of ... Policy/External Affairs, PCD, CCM, SAI, Marketing, etc.) to generate insights and develop holistic customer solutions. +...etc.) to generate insights and develop holistic customer solutions. + Partners with and influences CE Leadership,… more
- Mastercard (Harrison, NY)
- …businesses and governments realize their greatest potential._ **Title and Summary** Director - Customer Engagement and Performance Overview: The Franchise ... to identify behavioral patterns, operational trends, and emerging risks within the customer base. * Use data-driven insights to inform strategic recommendations… more
- Genentech (South San Francisco, CA)
- …in delivering life-changing medicines. This role will report to the Executive Director Digital Customer Engagement (CRM) **Location** + This position is ... team at Genentech is focused on shaping the future of patient and customer connections through digital innovation and human-centered design. They use AI, digital… more
- J&J Family of Companies (Horsham, PA)
- …in the healthcare or pharmaceutical industry is required. + Experience translating customer insights into marketing tactics. + Demonstrated ability to partner ... States of America **Job Description:** Johnson and Johnson is recruiting for a Product Director , Customer Experience and APP Marketing, IMAAVY, to be located in… more
- Citizens (Johnston, RI)
- …complaints. This role is pivotal in identifying systemic issues, enhancing customer experience, and reducing operational and regulatory risk. The ideal candidate ... and resolve root causes. Attend and participate in monthly and quarterly Insights & Actions (I&A) forums to drive accountability and transparency. Effectively… more
- Liberty Latin America (PR)
- **What's the role?** As Director , B2B Customer Care, you will be responsible for leading and coordinating the daily operations of the Customer Care team ... and business objectives. + Contribute to the development of customer care strategies by providing insights on...development of customer care strategies by providing insights on client needs, service trends, and operational challenges.… more
- The Coca-Cola Company (Rogers, AR)
- …organization to offer a Frontline marketing lens to planning, resource allocation and customer insights . + Scale learnings from portfolio of customers into ... local consumers in ways that scale globally. This **Senior Director , Customer Marketing** role is the marketing...+ Lead the team and cross-functional resources to deliver customer /channel plans including insights to action, storytelling,… more
- JPMorgan Chase (Jersey City, NJ)
- …experience by spearheading transformative success strategies and infusing your leadership insights to inspire teams and cultivate lasting customer relationships. ... to changing business needs and priorities + Experience in utilizing data-driven insights to inform product development and customer success strategies… more
- OneMain Financial (Wilmington, DE)
- We are seeking an Associate Director of Customer Engagement Analytics to join our Customer Analytics team. Customer Engagement is an essential pillar of ... understand their interests, motivations, and financial needs/situations, and turn those insights into effective engagement strategies. This individual will manage a… more