- Insight Global (O'Fallon, MO)
- …to identify trends and drive systemic improvements. - Provide executive-level reporting on customer insights and performance. We are a company committed to ... Job Description Insight Global is seeking a Director of Customer Success that will lead and elevate our customer service operations. This role will oversee a… more
- Wolters Kluwer (Tampa, FL)
- …to candidates based in Europe as well. **About the Role:** We are looking for a Director of Customer Success to lead a global customer success team ... customer value and retention for our business. The Customer Success Director is a senior leadership...Data excellence with deep knowledge / experience with leveraging customer success tools & technology to drive insights… more
- Liberty Latin America (PR)
- **What's the role?** As Director , B2B Customer Care, you will be responsible for leading and coordinating the daily operations of the Customer Care team ... and business objectives. + Contribute to the development of customer care strategies by providing insights on...development of customer care strategies by providing insights on client needs, service trends, and operational challenges.… more
- JPMorgan Chase (Jersey City, NJ)
- …experience by spearheading transformative success strategies and infusing your leadership insights to inspire teams and cultivate lasting customer relationships. ... to changing business needs and priorities + Experience in utilizing data-driven insights to inform product development and customer success strategies… more
- OneMain Financial (Wilmington, DE)
- We are seeking an Associate Director of Customer Engagement Analytics to join our Customer Analytics team. Customer Engagement is an essential pillar of ... understand their interests, motivations, and financial needs/situations, and turn those insights into effective engagement strategies. This individual will manage a… more
- Bristol Myers Squibb (Phoenix, AZ)
- …their personal lives. Read more: careers.bms.com/working-with-us . **Position Summary** The Associate Director , CV Accounts & Customer Engagement, reports to the ... Director , CV Accounts & Customer Engagement and will work cross-functionally with matrix teams,...and training of Speakers. + Gather local and national insights to inform brand strategy through KOL engagement. +… more
- J&J Family of Companies (Titusville, NJ)
- …**Job Description:** J&J Innovative Medicine is recruiting for an Associate Director , Lifecycle Solutions located in Titusville, New Jersey. **About Innovative ... expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that… more
- Mastercard (O'Fallon, MO)
- …businesses and governments realize their greatest potential._ **Title and Summary** Director , Customer Experience & Engagement (GBSC AskPeople Services) Overview ... that combines operational excellence with a vision of what's next. Our Customer Experience functions, including AskPeople Services, play a critical role to support… more
- Mallinckrodt Pharmaceuticals (Bridgewater, NJ)
- …all channels. This role shapes the overall omnichannel vision - driving personalization, seamless customer journeys, and the use of data, insights , and AI to ... Job Title Director , Omnichannel Strategy & Execution Requisition JR000015543 ...for both patient and HCP engagement, rooted in behavioral insights and customer data. + Align with… more
- Sanofi Group (Morristown, NJ)
- …optimize resource allocation, and enhance field force effectiveness. The Associate Director will collaborate closely with Commercial Insights & Analytics, ... **Job Title:** Director , Field Sales Effectiveness-Analytics **Location:** Cambridge, MA Morristown, NJ **About the Job** Ready to push the limits of what's… more