- Biller Genie (Orlando, FL)
- We are seeking a Director of Customer Support to completely modernize and professionalize our customer support operations. Reporting directly to the ... and execute the global technical support strategy across all customer segments. + Align KPIs with business goals: ticket...and CRM/CS tools to drive automation, process improvement, and insights . + Hire, coach, and develop a team of… more
- Bristol Myers Squibb (Princeton, NJ)
- …experience is preferred + Demonstrated experience leveraging and/or implementing, AI-driven insights and digital tools to enhance customer engagement strategies, ... of the Global Pricing organization and reports to the Director of PBM/Payer, Contract Strategy and Analytics. The Associate...innovative contracting solutions to address Commercial and Part D customer needs and to meet BMS financial targets. You… more
- Southwire (Carrollton, GA)
- …engineering and product teams to continuously refine and enhance offerings based on customer feedback. The Director of Solutions Engineering is responsible for ... workshops fostering cross-functional collaboration to uncover and address voice of customer pain points translating insights into actionable engineering… more
- Seattle Art Museum (Seattle, WA)
- ABOUT THE ROLE The Senior Manager, Audience Research & Insights is a digitally savvy, data-driven leader who helps SAM better understand its audiences and translate ... insights into strategies for growth and engagement. Reporting to the Director of Visitor Experience, this role oversees all audience research initiatives,… more
- J&J Family of Companies (Santa Clara, CA)
- …including price elasticity of demand + Solid understanding of the US healthcare market , including industry trends, customer dynamics and legal and compliance ... impact health for humanity. Learn more at https://www.jnj.com **Job Function:** Market Access **Job Sub** **Function:** Pricing **Job Category:** Professional **All… more
- J&J Family of Companies (Irvine, CA)
- …where talent and passion thrive. We are seeking a dedicated **National Account Director (NAD)** to take strategic leadership over our largest health systems across ... success comes from strategic account planning, strong leadership, and keen business insights . We leverage data analytics, financial acumen, and a deep understanding… more
- GE Appliances, a Haier company (Louisville, KY)
- …the results and alignment with organizational objectives. o Applies deep understanding of HVAC market insights and customer needs to shape product strategy o ... requirements, and performance standards . Partner with Commercial teams to translate market insights into actionable product plans, and support the creation… more
- Boehringer Ingelheim (Ridgefield, CT)
- …and provide a global perspective. + Ability to translate scientific and medical market insights into medical tactical plans for effective launches of ... to ensure the successful integration of the US Medical insights and efforts where applicable. The Director ,...etc.) as well as across the organization (eg, Marketing, Market Access, Analytics & Insights (A&I), HEOR,… more
- ITW (Troy, OH)
- …and market requirements **Strategy Development and Execution** + Obtains and leverages customer and market insights to develop and effectively execute ... Customer Back Innovation (CBI) direction driven by customer and market pain points, opportunities and...back innovation opportunities. This position can translate high quality market insights into compelling value propositions for… more
- J&J Family of Companies (Raritan, NJ)
- …branding etc.) and setting the conditions for launch excellence such as market shaping, development of customer solutions, preparation of optimal go-to- ... Global Strategic Analytics team. + Leverage knowledge of the current and future market to provide insights for forecasting, strategic planning, and business… more