- Resideo (Charlotte, NC)
- …excellence, and customer -centric solutions. We are transforming our digital and customer experience capabilities to better serve our partners and customers ... to lead the Program Management Office for our Digital Experience and Customer Experience (DX/CX)...scope, and within budget while meeting business objectives and customer expectations **Stakeholder Engagement** + Partner with… more
- Celestica (San Jose, CA)
- …experience in leading account engagements with responsibility for customer satisfaction, contract negotiation, commercial management, financial performance and ... be complex in nature with interfaces to several different customer functional CLS sites. The Director will...CLS) enables the world's best brands. Through our recognized customer -centric approach, we partner with leading companies… more
- Genentech (South San Francisco, CA)
- …managers to share best practices and enable scalable, efficient solutions across markets. + Partner with customer experience professionals to ensure product ... development of digital solutions that enhance the patient and customer experience across CMG. + **Advancing the...Partner with other Business Product Owners and Executive Director - CRM Suite Lead to align product strategies,… more
- Capital One (Mclean, VA)
- Director , Product Management - Customer Fraud Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding ... into the Customer Restrictions and Protections Team. This person will partner directly with Fraud subject matter experts within Lines of Businesses, Product… more
- Amgen (Thousand Oaks, CA)
- …and transform the lives of patients while transforming your career. **CDnA - Global Customer Analytics Director , Obesity** **What you will do** Let's do this. ... change the world. In this vital role the Global Customer Analytics Director will be responsible for...The individual in this role is a collaborative business partner that can align business questions with impactful insight… more
- Veolia North America (Teaneck, NJ)
- …**Position Purpose:** The Director , Customer Operations will support Veolia's customer experience vision by providing leadership and direction for the ... and resolving payment issues. + Prepare and oversee annual customer experience feedback programs and use findings...to improve standards and enhance communication with customers. + Partner with Operations to deliver excellent customer … more
- Lumeris (LA)
- …and engagement of _Tom_ services with customers. Use data-driven insights to optimize customer experience and outcomes. + ** Customer Health Monitoring** : ... people and empowers you to make an impact. **Position:** Director , Customer Success - Lumeris Tech **Position...high-performing Customer Success team to ensure long-term customer satisfaction and retention. Partner closely with… more
- Sanofi Group (Morristown, NJ)
- …the next two years, we aim to increase our US business by $ 1 billion. The Customer Experience team at Sanofi Vaccines plays a vital role in ensuring customer ... **Job Title:** Director , Customer Centricity- Vaccines **Location:** Morristown,...implementation, the time is now right to improve our customer experience . The Customer … more
- Fiserv (Omaha, NE)
- … of Customer Experiences We are looking for a strategic and execution-focused Director of Customer Experience to lead our Customer Onboarding ... opportunities to improve satisfaction, retention, and value delivery. + Partner with cross-functional stakeholders - including Product, Technology, Support,... you'll need to have:** + 8+ years of experience in customer experience , digital… more
- FirstEnergy (Akron, OH)
- …Centers** provides strategic leadership and operational oversight for delivering premier customer experience support for 6 million FirstEnergy customers. ... centric teams who are focused on enabling employees to maximize the customer experience . **Key Responsibilities:** + Develop and execute strategic vision for… more