- DataVisor (Mountain View, CA)
- …open, positive, collaborative, and results-driven. Come join us! Position Overview As a Director of Technical Account Management (TAM) & Customer Success (CS), ... establish yourself as a trusted technical advisor and solution partner for the key leaders within the customer...as a technical ambassador Requirements + 10+ years of experience in banking, payment, social, or e-commerce industries, as… more
- Capital One (Mclean, VA)
- Director , Product Management, Developer Experience - Secure Foundations Platform ** Director , Product Management (PXDP60)** Capital One is a high-tech ... One's mission to change banking for good! As a Director on the Developer Experience Product team,...from a program to a mature, scalable product. + Partner closely with senior leaders in Engineering, Cybersecurity, and… more
- FirstEnergy (Akron, OH)
- …employee experience lifecycle processes, reliable systems, and empowered teams. Partner with business leaders to align customer care strategies with ... and will be located in the Akron office. The ** Director , Customer Care Support** is responsible for...organizational goals, improve customer experience , and drive operational excellence. This includes research and… more
- Sunrun (CA)
- …the best team on the planet. Together, we run. We are seeking an experienced and dynamic Director of Customer Care & Experience to champion the voice of our ... operational processes. This leadership role will be pivotal in shaping our customer experience , optimizing logistics and warehouse operations, and ensuring… more
- PagerDuty (Atlanta, GA)
- …AI and automation to transform support operations, improve efficiency, and enhance the customer experience . + Lead, mentor, and grow a high-performing team of ... track key performance indicators (KPIs) to measure team performance, customer satisfaction (CSAT), and operational efficiency. + Partner...at all levels of the organization. + Passion for customer experience and a deep understanding of… more
- OneMain Financial (Wilmington, DE)
- We are seeking an Associate Director of Customer Servicing Analytics to join our Customer Analytics team. Customer service is an essential pillar of ... analytics, and cross-functional leadership skills. A successful candidate will have experience analyzing the drivers of customer engagement, building strategies,… more
- Caris Life Sciences (Phoenix, AZ)
- …service delivery models and implement scalable, tech-enabled solutions that elevate the customer experience and support business growth. + Ensure leaders are ... is where your impact begins.** **Position Summary** The Senior Director - Customer Service Excellence is more...university + Minimum of 7+ years laboratory/ healthcare industry experience in customer support, account management or… more
- Merck (North Wales, PA)
- **Job Description** Join our Integrated Account Management team as the Associate Director , Pharmacy & Distribution Customer Manager and take ownership of how our ... go-to-market strategies across retail, specialty, clinic, and wholesaler channels, lead customer negotiations and contracts, and partner cross-functionally to… more
- Takeda Pharmaceuticals (Lexington, MA)
- …is true to the best of my knowledge. **Job Description** **About the role:** The Director , Customer & Business Insights leads and manages a team responsible for ... execution. This leader serves as the "voice of the customer " and must then translate " customer learning"...Competitive Intelligence function for the BU. As a strategic partner , the role requires a collaborative approach with the… more
- The Coca-Cola Company (Irvine, CA)
- The Director , Customer Growth will be a...on our Growth Promise in all areas. + Closely partner with Sales and Operations cross-functional teams to drive ... R&D, commercialization, assets, and other internal and external constituents to support customer programming throughout the year. We are looking for a highly… more