- Compass Group, North America (New Hyde Park, NY)
- …& Strategy** + Lead the Direct Account Management team with a focus on customer retention and growth. + Build and maintain relationships with CDC's Top ... Come for the job, stay for the career. We are Canteen. **Job Summary** ** Director , Customer Experience** **Location:** NY, CT, NJ Markets **Reports to:** Senior… more
- Rubrik (Palo Alto, CA)
- ** Director , Renewals and Customer Success Operations** **Location: Palo Alto, CA. US** **Role overview:** As the Operations Director for Renewal and ... on opportunities to refine policies, processes and strategies that improve the customer experience, renewal and retention efforts. **Desired Skills &… more
- New York Power Authority (White Plains, NY)
- Director Customer Business Development Location: White Plains, USAlbany, US **Summary** Applies knowledge of market needs, business development, and customer ... screening, and provide optimal solutions. Uses data analytics to review/report on customer retention , enhance relationships with high value clients and identify… more
- GE Appliances, a Haier company (Louisville, KY)
- …that drives customer satisfaction, loyalty, and lifetime value. **Position** Senior Director , Customer Success - Air & Water **Location** USA, Louisville, KY ... . Interested in joining us on our journey? The Customer Success Leader will define and execute the strategy...customer satisfaction, NPS, response time, resolution rates, and retention . + Establish a clear escalation path for complex… more
- SCI Shared Resources, LLC (Houston, TX)
- …higher customer satisfaction and improve NPS and relevant scores. + **Improve Customer Retention ** : Address customer journey pain points and design ... Our associates celebrate lives. We celebrate our associates. The Director , Customer Experience is responsible for implementing and optimizing customer … more
- Intuit (San Diego, CA)
- **Overview** As Director of the Assisted Services Growth team, you will be responsible for building and leading the customer experience practice to drive ... we attract and serve our Assisted customers to drive exponential growth and retention . This role will design experiences that elevate human expertise and connection,… more
- Sinclair Broadcast Group (Santa Monica, CA)
- We are seeking a strategic and data-driven leader to join our team as Director , Customer Relationship Management (CRM). This role will be instrumental in shaping ... Tennis Channel's CRM strategy, serving as a key driver of audience engagement, retention , and growth across our expanding digital ecosystem. You will lead the… more
- Microsoft Corporation (Redmond, WA)
- …solutions on behalf of Microsoft's Corporate and Field teams, that increase customer retention , accelerate transition to modern offers, increase selling time, ... **Overview** Customer Lifecycle Operations is part of Microsoft Business...than 2,500 vendor resources globally. Position Overview The CLO Director leads the design and delivery of outsourced global… more
- Fortive Corporation (Pittsburgh, PA)
- …treating people fairly and with dignity. We are seeking an experienced and dynamic Sr. Director , Customer Experience to lead our customer -facing customer ... team leadership to closely collaborate with commercial teams in driving customer satisfaction and retention , upsell/cross-sell opportunities, new business… more
- Ralliant (Salem, OR)
- …at Tektronix - join us in revolutionizing a better tomorrow. Position Overview The Director of Sales and Customer Success will lead and manage the sales ... organization. + Reporting & Analytics: Provide regular reporting on sales performance, customer satisfaction, retention rates, and other key metrics to senior… more