- Leonardo DRS, Inc. (Madison, WI)
- …ensure performance baselines are achieved. + Provide local sponsorship of quality, customer satisfaction and employee retention initiatives. + Represent the ... Company as appropriate in its relationships with major customers, suppliers, competitors, government agencies, professional societies and similar groups. + Provide leadership, direction, coaching, and development opportunities for direct reports. + Support,… more
- Anytime Fitness (Beckley, WV)
- …is the first step-then we work to find a solution that helps everyone. Member Experience/ Retention - The most important aspect of all! Does your club rock? Do your ... with friends, family, and coworkers? We pride ourselves on providing top-notch customer service and aim to make each member's and guest's experience exceptional!… more
- Citigroup (Schaumburg, IL)
- …across the organization. + Leverage deep market research, competitive analysis, and customer insights to identify unmet needs and anticipate market shifts. This ... include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental… more
- Citigroup (New York, NY)
- …and improvement in software products, staying ahead of industry trends and customer needs. + Ensure all product solutions comply with organizational policies, risk ... include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental… more
- Sage (Austin, TX)
- …regular Risk meetings * Create and manage follow-up actions of yourself, others and the customer * Manage customer retention plans * Engage with customers ... Inventory Planner team. The role reports to the Senior Director of Customer Success. Key Responsibilities: *... Customer Success or equivalent history of increasing customer satisfaction, adoption, and retention * An… more
- The Hertz Corporation (Montgomery, AL)
- …center operations and continue to transform our service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own a high-impact ... that sits at the center of revenue generation, cost optimization, and customer loyalty across our franchise and corporate rental operations. **What makes this… more
- Publicis Groupe (West Chicago, IL)
- …clients within an assigned territory by servicing the Epsilon product line within existing customer base to ensure customer retention , customer ... products and services. The CSR will report to the Director , and will work closely with key internal contacts,...high level touch and proactive consultative services to assigned customer base to ensure loyalty and retention .… more
- Trinity Health (Farmington Hills, MI)
- …problem and issue resolution based upon colleague findings; reports findings to the Manager Customer Service , Director Cash Application and Customer Service ... key stakeholders. Prepares service level metrics and explanatory summaries for the Manager Customer Service, Director Cash Posting and Customer Service, and… more
- Coast Guard Community Services Command (Chesapeake, VA)
- …post-purchase strategies-including Ship from Store (SFS) and drop-ship operations-monitors key customer metrics (CSAT, CLV, retention ) and drives continuous ... Band: NF-1101-05 Closing Date: Until Filled Work Schedule: Full Time Position: Customer Experience Manager Salary: Negotiable Who May Apply: All Sources Location:… more
- Panasonic North America (Newark, NJ)
- …processes comply with security and accessibility laws, internal data protection and retention policies **Direct Customer Engagement** + Oversee our live support ... peoples' lives and making the world a better place-one customer , one business, one innovative leap at a time....consumer electronics customers. The role will report into the Director , Marketing and Experience, working closely with members across… more