• Director , Product Management - Tech,…

    Amazon (Santa Clara, CA)
    Description Amazon is seeking a visionary leader to revolutionize our Customer Service (CS) technology through the power of AI. As a Director of Product ... product managers, collaborating with world-class engineers and scientists to develop cutting-edge customer service solutions. Your impact will be felt by… more
    Amazon (08/01/25)
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  • Data Science Director - Customer…

    Ford Motor Company (Dearborn, MI)
    …to drive evidence-based, timely decision making. **In this position ** The Data Science Director - Customer Service Analytics (PS&L) is responsible for ... customer needs and the competitive landscape. With our support , key decision makers can act in meaningful, positive...developing and executing the Analytic Strategy for Ford Customer Service Division (FCSD), specifically supporting the… more
    Ford Motor Company (06/28/25)
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  • Associate Director , Service Desk…

    City of New York (New York, NY)
    …Training and onboarding of assigned staff to ensure all can provide quality and accurate support and customer service on all things related to procurement, ... hours for this position, will be 9:30am to 5:30pm. Service Desk Operations is seeking an Associate Director...and partnering with other units to resolve any issues. Service Desk's support inhibits task completion and… more
    City of New York (08/02/25)
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  • Director of Customer Experience

    Robert Half Finance & Accounting (West Chester, PA)
    …with proven expertise in customer experience, customer service , customer success and leadership. As the Director of Customer Experience, you ... inquiries . Train, Coach, and Mentor Customer Service Team Requirements The ideal Director of...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to… more
    Robert Half Finance & Accounting (07/10/25)
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  • Sr. Director - Workforce Customer…

    Warner Bros. Discovery (Atlanta, GA)
    …- including wide-scale adoption of the Now-Assist tool and improving our self-heal/self- service customer focus by proactive problem management, partnership with ... support services via Tech Bars & the Global Service Desk , in the Americas region (North and...and ongoing education, with an emphasis on delivering high-quality customer service . + Improve our employee review… more
    Warner Bros. Discovery (07/31/25)
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  • Director , Digital Customer…

    Virgin Galactic (Tustin, CA)
    …providing recommendations and insights for future initiatives. + Work with Customer Service , Information Security, and Infrastructure & Operations teams ... Virgin Galactic is currently seeking a highly skilled Director , Digital Customer Experience to join...ensure seamless, rapid response and resolution of platform related service support cases. + Identify gaps &… more
    Virgin Galactic (06/26/25)
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  • Director , Software Engineer…

    Capital One (Plano, TX)
    Director , Software Engineer - Customer Identity **Job Description:** As a Capital One Director of Software Engineering, you'll work on everything from ... customer -facing web and mobile applications using cutting-edge open source...across Agile teams to design, develop, test, implement, and support technical solutions across a full-stack development tools and… more
    Capital One (07/13/25)
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  • Director , Product Management…

    Capital One (Mclean, VA)
    Director , Product Management - Customer Core and Identity Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, ... finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
    Capital One (08/02/25)
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  • Food Service Director

    ARAMARK (Cleveland, OH)
    … rapport for mutually beneficial business relationships Ability to demonstrate excellent customer service using Aramark's standard model Ability to maintain an ... to stand for extended periods of time. The Food Service Director is a management position responsible...for mutually beneficial business relationships Ability to demonstrate excellent customer service using Aramark's standard model Ability… more
    ARAMARK (08/01/25)
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  • Service Termination Unit, Director

    City of New York (New York, NY)
    …that necessary resources and tools are available for quality customer service delivery; liaise with bureau management to support strategies and disseminate ... the Bureau of Customer Services seeks a Director for our new Service Termination Unit....one (1) year of satisfactory supervisory experience in a customer service environment. The selected candidate will… more
    City of New York (05/14/25)
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