- Unity Technologies (San Francisco, CA)
- **San Francisco, CA, USA** ** Director , Customer Success Business Intelligence (BI)** Location San Francisco, CA, USA Department Data & Analytics Requisition ID ... description** **The opportunity** We are seeking a strategic, data-driven Director , Customer Success BI to lead our...the organization. **What you'll be doing** + Lead the Customer Success BI function end-to-end, including strategy ,… more
- Amazon (Santa Clara, CA)
- …our Customer Service (CS) technology through the power of AI. As a Director of Product Management for Customer Engagement Technology, you will be at the ... forefront of reimagining customer experiences across Amazon's diverse global portfolio. In this...you define and drive the strategic roadmap and go-to-market strategy for next-generation CS technologies. Your fresh perspective will… more
- Pine Acres Rehabilitation & Care Center (Nebraska City, NE)
- …or personal activities by other means demonstrating the implementation of the census strategy /plan. Social Services and Admissions Director - Job Description (C) ... sales strategy accordingly. Communicates and reviews this strategy with the Admissions Director as weekly,...Tracks his/her personal close ratio and reviews with Admissions Director weekly and as requested. Utilizes a customer… more
- Rubrik (Augusta, ME)
- …management, Rubrik empowers enterprises to simplify and secure their digital infrastructure. As ** Director , CXO Customer Advocacy** , you will shape and scale a ... relationships with enterprise accounts. You will lead flagship programs including Customer Advisory Boards, Executive Reference coverage, and a new Executive… more
- The Cigna Group (Bloomfield, CT)
- **Job Description Summary:** The Managing Director of the Customer Service Operations will be responsible for leading and overseeing the customer service ... abreast of industry trends and best practices, incorporating them into the customer service strategy . **Key Competencies** **Strategic Thinking** + Developing… more
- Sanofi Group (Morristown, NJ)
- **Job Title:** Director , Customer Centricity- Vaccines **Location:** Morristown, NJ **About the Job** Our organization in North America is growing fast, and ... excellent support and solutions while delighting our customers. The Director , Customer Centricity, will be responsible for...customer efforts. This role will own the vision, strategy , technology, and execution for the customer … more
- Fiserv (Omaha, NE)
- …impact on a global scale, come make a difference at Fiserv. **Job Title** Director of Customer Experiences We are looking for a strategic and execution-focused ... Director of ... Director of Customer Experience to lead our Customer Onboarding...customer touch points. + Own and evolve the customer journey strategy from onboarding through daily… more
- Caris Life Sciences (Phoenix, AZ)
- …bigger than yourself, Caris is where your impact begins.** **Position Summary** The Senior Director - Customer Service Excellence is more than a leader - this ... growth and compliance. _Strategic Leadership_ + Develop and execute a long-term strategy for Customer Support operations, ensuring alignment with organizational… more
- Merck (North Wales, PA)
- **Job Description** Join our Integrated Account Management team as the Associate Director , Pharmacy & Distribution Customer Manager and take ownership of how our ... strategies across retail, specialty, clinic, and wholesaler channels, lead customer negotiations and contracts, and partner cross-functionally to turn brand… more
- PagerDuty (San Francisco, CA)
- … customer advocacy.** **Key Responsibilities:** + Develop and execute the global support strategy aligned with company goals and customer needs. + Lead change ... world-all in a flexible, award-winning workplace. **As the Senior Director of Support, you will lead and scale our...of Support, you will lead and scale our global customer support organization. You'll be responsible for developing the… more