- The Hertz Corporation (Columbia, SC)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... at a strategic level, often interfacing with VP- and Director -level leaders, while also engaging directly with frontline leadership...high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer… more
- Univision Communications, Inc (Miami, FL)
- …You are a strategic and hands-on marketing leader who excels at turning customer insights into meaningful actions. You combine data-driven decision-making with a ... loyalty and satisfaction. KEY RESPONSIBILITIES:* Lead the end-to-end CRM and customer engagement strategy for ViX, driving retention, win-back, and loyalty… more
- OneMain Financial (New York, NY)
- We are seeking an Associate Director of Present Customer (PC) Analytics to join our Marketing Analytics team. Analyzing and Marketing to Present Customers (PCs) ... is an essential pillar of OneMain's growth strategy . With over 2.5MM active customers, there are numerous...Role** + Own and develop all aspects of Present Customer (PC) and Marketing reporting. Present insights … more
- The Hertz Corporation (Atlanta, GA)
- …center operations and continue to transform our service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own a high-impact ... You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of...and Finance + A data-driven approach - you translate insights into clear decisions, scalable processes, and measurable improvements… more
- ITT (Valencia, CA)
- …the tactical plans that fall out of the various market plans. + Provide customer insights to Sales to enhance relationships and identify opportunities. + Drives ... Service Manager (CSM), under the direction of the Director (s) of Sales is responsible for all inside sales...sensitivity. + Identifies and drives options that support ITT's strategy /business goals as well as customer needs.… more
- Coinbase (Des Moines, IA)
- … and agent experiences. * Partner with Product and CX to use metrics, customer feedback, and voice-of- customer insights to improve quality and performance. ... Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy , architecture, and execution for… more
- Publicis Groupe (New York, NY)
- …minimum of 5 years' experience working in a similar agency environment. The VP, Strategy Director will be responsible for overseeing all strategic work streams ... content across the platforms. Sound like you? Read on. **Responsibilities** As a Strategy Director your comprehensive media, and marketing expertise will be… more
- H&R Block (MO)
- …- Financial Services you will report to the Director of Product Support & Insights and set the support strategy for a portfolio of products and services that ... our clients and H&R Block. Day to day, you'll Strategy and Planning + Own the support strategy...CX and driving incremental LTV + Own and broadcast customer insights across the enterprise and be… more
- Conagra Brands (Springfield, IL)
- …remote position with flexibility on location in the Midwest. Reporting to a Sales Director , you will take the lead in driving account-level planning for the Drug ... will own the plan from start to finish, turning insights into action and building strong partnerships that bring...our brands to life. **Your Impact:** + Create annual customer plans that unlock growth opportunities and secure alignment.… more
- Abbott (Princeton, NJ)
- …mitigation plans** **Perform complex business and financial analysis that yields actionable insights , informs commercial strategy and leads to increased market ... commercial franchise. The position reports to the US Marketing Director . The position is based in Princeton; up to...Strategic Marketing to define and execute reimbursement and pricing strategy for new assays** ** Customer Experience** **Define… more