- Realtor (Austin, TX)
- …right connections, and building confidence through expert guidance. We are looking for a Director of Product to lead the Customer Experience products, which are ... Realtor.com when purchasing various products across leads, branding, and listings. As Director of Product, Customer Experience, you'll be responsible for shaping… more
- Intuit (Mountain View, CA)
- …end to end approach to customer experience is what will accelerate Customer Success becoming an organizational strategic enabler versus a cost center. **What ... **Overview** As Director of Intuit's Customer Experience team,...vision through customer and employee measures moving Customer Success from a cost center mentality… more
- Hobart and William Smith Colleges (Geneva, NY)
- …institutional mission. . Collaborate with the Director of Housing & Residence Life and campus partners on retention, student success , and crisis response ... The Assistant Director of Residence Life is a...skills and be willing to take initiative. . Strong customer service orientation; positive, helpful, resourceful. Preferred Qualifications: .… more
- FirstEnergy (Akron, OH)
- …position is on-site and will be located in the Akron office. The ** Director , Customer Contact Centers** provides strategic leadership and operational oversight ... for delivering premier customer experience support for 6 million FirstEnergy customers. Oversees...service levels and driving technology and operations transformation. The Director partners closely with business leaders across the enterprise… more
- Amgen (Thousand Oaks, CA)
- …us and transform the lives of patients while transforming your career. **CDnA - Director , Customer Insights, Obesity** **What you will do** Let's do this. Let's ... change the world. In this vital role the Customer Insights Director will be responsible for...global and local levels, driving impact across the organization. Success in this role will open pathways for significant… more
- Rowan University (Stratford, NJ)
- Associate Director of Student Financial Aid, Virtua Health College of Medicine & Life Sciences Job no: 410806 Work type: Regular Full-Time Location: Stratford, ... Health College SUMMARY Under the supervision of the Campus Director of Student Financial Aid, the Associate Director...aid for all Virtua Health College and Medicine & Life Sciences (VHC) School of Osteopathic Medicine and the… more
- Sanofi Group (Cambridge, MA)
- **Job Title:** Senior Director , Radioligand Therapy Delivery and Customer Service **Location:** Cambridge, MA **About the Job** Sanofi Oncology is pioneering the ... and seamless delivery of this time-sensitive therapy, we are seeking a **US/Global Director , Radioligand Therapy (RLT) Delivery & Customer Services** . This… more
- FirstEnergy (Akron, OH)
- …This position is on-site and will be located in the Akron office. The ** Director , Customer Care Support** is responsible for providing strategic leadership and ... reporting of Customer Experience KPIs that monitor channel development and success that support the Engaged Customer Relationship (ECR) score and associated… more
- Mastercard (O'Fallon, MO)
- …businesses and governments realize their greatest potential._ **Title and Summary** Director , Customer Technical Services Overview Leads operations across ... products, region and/or customer base for business (B2B) and enterprise (B2E) customers...deliver on service improvement expectations and agreement * Demonstrated success defining Key Performance Indicators and leveraging metrics to… more
- American Airlines (Charlotte, NC)
- …and work life and hop on board! **Why you'll love this job** The Director , Customer Care provides overall leadership to the Customer Care organization, ... of equity and cash flows + Leads the overall operations of the customer care group, including customer experience, departure dependability, baggage handling… more