- Cayuse Holdings (Providence, RI)
- …(phone, live chat, email, and self-service support), ensuring adherence to SLAs, data accuracy, and customer satisfaction. + Monitor and manage key performance ... operational efficiency, ensure staff readiness, and implement technology solutions like AI chatbots, CRM, and workforce management tools. + Drive compliance with… more
- Broadview FCU (Albany, NY)
- …and AI -powered tools-by collaborating with cross-functional teams and leveraging AI , automation, and data analytics to improve member experiences and ... development of a high- performing team. Reporting to the Director MSC Voice & Digital, this role is essential...and conducting root cause analysis using structured and unstructured data to resolve service disruptions. + Plan and execute… more
- Intuit (Mountain View, CA)
- …serves customers worldwide in 19 locations and 9 countries by using our AI -driven expert platform to deliver powerful solutions for our customers' most important ... needs through innovative, proactive, and reactive support configurations, leveraging both AI and human expertise. + Manage and lead customer-facing support teams… more
- PenFed Credit Union (Mclean, VA)
- …Financial-, Capital-, and Strategic planning risk required. + Data management and data analysis experience preferred. + AI experience, specifically AI ... metrics, risk tolerance limits, and escalation thresholds. + Gather data , perform analyses, and develop risk reports and dashboards...of two (2) years of related experience in a director role. + Professional experience with applying COSO standards… more
- The Hertz Corporation (Atlanta, GA)
- …Part Out Analytics will support strategic decision-making by analyzing vehicle data , managing vehicle selections and inductions, and cataloging inventory through the ... dismantling process. This position reports to the Senior Director Part Out Operations and is based in Atlanta,...for selection of part out candidate vehicles based on data from multiple sources. Collect, clean and validate … more
- Quality Technology Services, LLC (Hillsboro, OR)
- …Critical Operations Team. In addition, this person must assist customers on the Data Center floor with their requests, assist with customer installs, and other ... This role requires work hours to support a 7X24X365 data center environment and is not eligible for remote...and reporting to the Critical Operations Manager and Site Director . Stand-in for the Critical Operations Manager as needed.… more
- Newell Brands (Atlanta, GA)
- …capability** across all segments and customers. Reporting to the Senior Director , Category Development, this role supports the design, deployment, and continuous ... Lead the central Category Leadership team in delivering customer data & insights as listed below (but not limited...commercial initiatives + Lead the design and deployment of AI -enabled and advanced analytical tools to improve Newell's ability… more
- Sage (Atlanta, GA)
- …Job Description: The Commercial Operations Analyst will report to the Commercial Senior Director of Specialty Products and play a vital and highly visible role in ... are enabled with the right commercial models, reporting, analytics, data , systems, and tools to be effective in their...work faster and smarter. We leverage the future of AI , meaning business owners spend less time doing routine… more
- BioLife Plasma Services (Bismarck, ND)
- …alignment with BioLife's long-term growth strategy. This role reports to the Associate Director - Pricing and Business AI Lead at BioLife. **_ACCOUNTABILITIES_** ... for BioLife's US plasma collection network. This role will lead the data analysis, process automation, implementation, and optimization of pricing strategies to… more
- Fordham University (Bronx, NY)
- …- Planning Campus: Rose Hill (RH) - Bronx Position Summary: Reporting to the Director of Analytics, the Power BI Developer designs, develops, and maintains SQL code, ... data models, pipelines, and reports to support institutional reporting.... Knowledge of Python. Knowledge of Snowflake. Familiarity with AI /ML analytics for student success and retention. Minimum Salary:… more