- White Cap (Atlanta, GA)
- …and conversion, turning the website into a key driver of customer satisfaction and business growth. **Major Tasks, Responsibilities and Key Accountabilities** ... Uses data and testing to drive conversion and engagement. Manages digital advertising budget and vendor performance. Oversees content and merchandising strategy… more
- Alight (CT)
- …best practices and Alight's point of view for solution adoption. + Driving customer success through remaining agile, working with teams across the business that are ... as a subject matter expert (SME) within health and finance domains. + Using customer success metrics to drive continued value and growth within the business, where… more
- Global Foundries (Austin, TX)
- …Office. In this executive role, you'll architect and deliver enterprise-wide digital , technology, and operating model transformation for one of the world's ... + Engage as a trusted advisor to C-suite and senior leadership, shaping digital priorities and influencing decision-making at the highest levels. + Lead strategic… more
- Ford Motor Company (Dearborn, MI)
- …engines, personalization systems, and intelligent sales automation tools that drive customer engagement and revenue growth + Stay current with emerging AI ... Partnership:** + Partner with executive leadership, Product, Sales, Marketing, and Customer Care teams to drive strategy and align engineering efforts with… more
- WATTS (Fort Worth, TX)
- …sales pipeline and accurate forecasting using CRM tools. + Partner with Customer Success to ensure seamless onboarding, retention, and upsell opportunities. + Assume ... + Adherence to Watts' seven cultural beliefs: Growth Mindset, Customer -Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive,… more
- American Express (New York, NY)
- …requests with engineering capacity to deliver competitive offerings that meet customer needs + Provide thought leadership during concept development, end-to-end user ... experience design, feasibility assessment, and delivery + Effectively engage multiple cross-functional partners to lead the end-to-end implementation of a new features and capabilities (eg, Business, Engineering, Risk, Legal, Compliance, etc.) + Structure and… more
- SCI Shared Resources, LLC (Houston, TX)
- …development teams to improve usability, accessibility, and satisfaction throughout the digital customer lifecycle. **JOB RESPONSIBILITIES** ** Customer ... Our associates celebrate lives. We celebrate our associates. The Director , Customer Experience is responsible for implementing and optimizing customer … more
- Mastercard (O'Fallon, MO)
- …businesses and governments realize their greatest potential._ **Title and Summary** Director , Customer Experience & Engagement (GBSC AskPeople Services) Overview ... the future of employee experience and inquiry management at Mastercard. The Director will: * Modernize employee experiences through digital -first solutions and… more
- The Cigna Group (Santa Monica, CA)
- … Director , Product Management - Customer Data Platform As a Product Director in Evernorth's Digital team, you will be responsible for helping to build ... also help define them and identify opportunities for Evernorth Digital . How You'll Make a Difference As Director... Digital . How You'll Make a Difference As Director , Product Management - Customer Data Platform,… more
- Abbott (Alameda, CA)
- …colleagues serve people in more than 160 countries. **Job Description Summary** The Director , Global Customer Experience will oversee the global customer ... programs and experience metrics that inform service improvements and strengthen customer trust. + Enable digital transformation efforts by supporting rollout… more