- Citizens (Westwood, MA)
- …Lead a best-in-class UX Research team. + Define and manage the organization's customer experience benchmarking program, research roadmap, and establish KPIs for ... in design validation methods, quantitative, and qualitative research techniques. + Experience developing and operationalizing customer experience benchmarks… more
- Marriott (Bethesda, MD)
- …This is a temporary position. Hybrid - 1-3 days in office. The FLEX Director , Change Management and Communications, is a key member of the Business Transformation ... Office (BTO) team, reporting directly to the Senior Director , Change Management + Communications, Business Transformation Office, US and Canada. The primary focus of… more
- Citizens (Johnston, RI)
- Description At Citizens, we're transforming financial services with digital experiences that are simple, human, and accessible to all. We're looking for a ... Director of Design Engineering to lead our front-end engineering...we're looking for + 10+ years in front-end development experience , with 5+ years in leadership roles. + Proven… more
- Walmart (Sunnyvale, CA)
- …These proactive behaviors will be grounded in a deep understanding of each customer , drawing from both traditional digital signals (clicks, searches, orders) and ... go beyond answering questions, they initiate value-driven conversations. As ** Director of Data Science for** **Agent-Led** **Engagement in Conversational Commerce**… more
- Nexstar Media Group (Irving, TX)
- …shifts, and competitive landscapes to inform strategy. Required Qualifications: + 7+ years of experience in digital media, AdTech, or SaaS sales, with at least 3 ... Title: Director , Automotive Sales and Strategy. Compensation: $200K-$250K Location:...the nation's largest local broadcasting company and a leading digital media organization, is seeking a dynamic and results-driven… more
- CyrusOne (Sterling, VA)
- …+ Demonstrates strong customer service skills and takes ownership of the customer experience + Ability to develop and document procedures and train personnel ... The Senior Director of Regional Data Center Facility Operations oversees...Manager of Implementations to assure smooth implementations for the customer + Review all terms and conditions of … more
- Mastercard (O'Fallon, MO)
- …insights, outlining strategy, proposing new product functionalities, developing KPIs, defining customer experience /journey, and working in partnership with the ... level; key stakeholders include Engineering, Finance, Market Development, Account Management, Customer Experience , Marketing, and other product teams ALL ABOUT… more
- Walmart (Bentonville, AR)
- …Design organizations, you'll drive 360-degree communications strategies for customer innovations and enterprise technology strategy, spanning executive, internal, ... external, and digital channels. You will serve as a strategic counselor...tech and business leaders, and stakeholders to source compelling customer innovation and enterprise technology stories that drive thought… more
- JPMorgan Chase (Plano, TX)
- …(including deposits, cash management, and payment processing). As the Marketing Strategy Director of Luxury Brands within Chase Auto, you will bridge the gap ... between the Managing Director and the Vice Presidents of Marketing Strategy for...consistency, efficiency, and effectiveness in driving brand growth and customer engagement. The ideal candidate will have demonstrated expertise… more
- NextEra Energy (North Palm Beach, FL)
- …+ Lead digital transformation initiatives to enhance operational efficiency, customer experience and business growth. + Develop and enforce policies, ... of our clients. Our commitment to excellence, reliability, and customer satisfaction sets us apart as a trusted provider...experience as a Chief Information Officer (CIO), IT Director or similar leadership role with 7+ years in… more