- Cisco (San Jose, CA)
- ** Director , Product Management - Automation & Response** Our Product Management team is at the forefront of innovation, shaping the future of Cisco's ... to make SOC automation intelligent, scalable, and accessible! We're looking for a visionary Director of Product Management - Automation and Response to lead the… more
- EMS LINQ (Austin, TX)
- …and educators navigate their daily challenges. **About The Role:** As the Senior Director of Customer Support, you will play a critical role leading ... excellence, and implementing best practices to meet and exceed customer expectations. The role of Senior Director ,...indicators (KPIs) and metrics to measure and track the performance of the customer support function (First… more
- Capital One (Chicago, IL)
- Director , Technical Program Management - Card Decisioning Platform Are you interested in leading programs that deliver on critical business goals and build large ... to manage risk and deliver value across the entire customer lifecycle. We build and maintain real-time, secure, and...goals lined up in 2026. We're looking for a ** Director of Technical Program Management (TPM)** to… more
- Clean Harbors (Norwell, MA)
- …track record of success. - Strong understanding of call center metrics and performance management . - Excellent leadership, coaching, and team-building skills. - ... Clean Harbors is seeking to hire a Director of Customer Service located in...the daily operations of our call center, ensuring optimal performance , and driving improvements in efficiency and customer… more
- Capital One (Mclean, VA)
- Director , Product Management - Developer Experiences Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, ... upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director , Product Management New York, NY: $246,500 - $281,300 for Director ,… more
- Silvus Technologies (Irvine, CA)
- …in this role will be the architect and leader of Silvus' Product Management organization. This role goes beyond managing products - it's about building the ... discipline of Product Management at Silvus from the ground up. This is...and mentor a high-performing team, and embed a market-and customer -driven mindset across the company. + Establishing a market-driven… more
- CenterWell (Richmond, VA)
- …develops, delivers, and manages products for customer use. The Associate Director , Product Management requires a solid understanding of how organization ... Director , Product Management Conceives of,...ensuring alignment with organizational goals and continuous improvement in customer experience. **Key Responsibilities** **Team Leadership & Development** +… more
- Microsoft Corporation (Redmond, WA)
- …Governance & Compliance + Establish and maintain governance frameworks for vendor performance , risk management , and regulatory compliance. + Oversee audits, ... **Overview** Customer Lifecycle Operations is part of Microsoft Business...Business Operations Organisation. We are responsible for design and management of global outsourced tele solutions on behalf of… more
- Liberty Latin America (PR)
- **What's the role?** As Director , B2B Customer Care, you will be responsible for leading and coordinating the daily operations of the Customer Care team ... or client service departments. Confirmed experience handling metrics, ensuring customer satisfaction, and reporting statistical performance levels related… more
- Regeneron Pharmaceuticals (Sleepy Hollow, NY)
- Regeneron is seeking a Director , Customer Insights - Market Access to join our organization! **In this role, a typical day might include:** The Director , ... Customer Insights, Market Access will report into the Executive Director , I&A, Market Access, within the Commercial Strategy and Insights and Analytics (CSI&A)… more