- IHG (Los Angeles, CA)
- …qualification/equivalent in Hotel Management/Business Administration or 3 years of Front Office/ Guest Service experience including management experience. + Must ... + Respond to, log and follow up with all guest queries and complaints, ensuring that they are resolved;...book-outs as necessary following the guidelines as directed by Director of Front Office in liaison with Revenue and… more
- Marriott (Paradise Valley, AZ)
- …scheduling and evaluating preventative maintenance programs. **Providing Exceptional Customer Service ** * Handles guest problems and complaints effectively. ... Budgets** * Supervises Engineering in the absence of the Director of Engineering. * Assists in managing the physical...* Empowers employees to provide excellent customer service . * Displays leadership in guest hospitality… more
- Hilton (Washington, DC)
- … service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible ... at Four Oaks\! The Washington Hilton, which has 1,107 rooms is located less than 2 miles away from...National Mall\. Our 30 team members report to the Director of Food and Beverage\. Our Four Oaks restaurant… more
- IHG (San Diego, CA)
- …the physical functionality and safety of the facility including, but not limited to, guest rooms , public space and heart-of-the-house areas. + Make rounds and ... + Maintain complete knowledge of and comply with all departmental policies/ service procedures/standards. + Maintain complete knowledge of correct maintenance and use… more
- Omni Hotels (Chicago, IL)
- …audit scores through strict scrutiny and daily preparation + Coordinates functions with service staff and Culinary + Sees that guest satisfaction is achieved ... Chicago. We are known for our quality and exceptional service . We only hire only the best to ensure...management at functions + Determines set-ups in conjunction with Director of Catering + Attends pre cons and post… more
- Hilton (New York, NY)
- …Times Square, this upscale hotel soars 44 stories above Manhattan, offers 478 rooms and features newly renovated food and beverage outlets, offering a breathtaking ... of Times Square\. This role reports directly to the Director of Safety & Security and is responsible for...a plus but not required\. Demonstrated excellence in customer service and the ability to maintain a professional and… more
- Atrium Hospitality (San Marcos, TX)
- …to life a culture that promotes the five simple values that drive our business: ** Service ** We deliver the best guest experience possible. We are a home away ... thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are...& Impact** - Make a difference through Atrium's community service and volunteer programs. **Job Description** **What You Will… more
- Kimpton Hotels & Restaurants (Santa Barbara, CA)
- …in Catering Sales/Conference Management. + Extensive knowledge of food and beverage etiquette, guest relations and service standards. + Ability to analyze client ... and the client. Strive to achieve a balance between service and the profitability of the organization. Effectively communicate...the hotel's fair share of revenue through food, beverage, room rental and auxiliary services, such as audio visual… more
- IHG (Santa Monica, CA)
- …responsible for leading and managing banquet events, ensuring the highest level of service and guest satisfaction. This role involves coordinating with various ... **A little bit about your day:** Reporting to the Director of Banquets, every day is different, but your...essential functions will include the following: + Promote Regent's service philosophy and style through our people attributes. +… more
- Omni Hotels (Bretton Woods, NH)
- …Alpine, Treetop Golf, Nash's General Store. Assist with golf team to provide a great guest service and accommodate all golf outings to the best standard we can. ... working for a company with a reputation for exceptional service . The Omni Mount Washington Resort & Spa is...weekly schedules, addressing employee grievances, and elevating them to Director of Retail/ Director of Golf if necessary… more