- The Millennium Group (Hartford, CT)
- …targets are met daily, weekly, and monthly. + Able to identify and recommend service enhancements and value adds to the client . + Maintains procedures and ... for managing services in multiple states/locations to ensure that Service Level Agreements (SLAs) and quality metrics are met...implemented, and that staff is trained to support the delivery of client products and services. +… more
- Cognizant (Phoenix, AZ)
- ** Service Line Specialist - BPaaS Healthcare** **Work Model:** Hybrid - US (Any location) and are comfortable with up to 50% travel. **Level:** Sr. Director ... with digital at www.cognizant.com or follow us @Cognizant. **About the role:** The Service Line Specialist for the BPaaS Healthcare Portfolio plays a critical role… more
- Cedars-Sinai (Los Angeles, CA)
- …the Lines of Business, such as people, processes, programs, systems and HR service delivery relative to organizational and business unit strategy and objectives ... the Lines of Business, such as people, processes, programs, systems and HR service delivery relative to organizational and business unit strategy and objectives… more
- OneRail (Orlando, FL)
- …Reporting & Metrics + Track and report on implementation KPIs, including on-time delivery , project health status, and client satisfaction. + Maintain accurate ... with strong attention to detail and follow-through. + Customer-Centric: Anticipates client needs and ensures delivery excellence. + Adaptability: Thrives… more
- Mass Markets (Killeen, TX)
- …and Recruiting + Design and audit quality assurance strategies to ensure top-tier service delivery + Manage hiring, coaching, and termination processes for call ... direct reports. Operations Managers work closely with the site director and client account managers to ensure...15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas,… more
- AssistRx (Orlando, FL)
- …solutions for the client . + Develop the relationship with the client through regular meetings/conference calls to review service quality and ensure ... Services to solve complex support issues effectively. + Manages the delivery of recommended/agreed-upon services to achieve high client satisfaction and… more
- Compass Group, North America (Owings Mills, MD)
- …for providing visionary leadership and comprehensive oversight of the food service operation at the Baltimore Ravens training facility. This role requires ... Leadership: * Single Point of Contact for every aspect of the food service operation, from planning to execution, ensuring that all processes align with… more
- Johns Hopkins University (Baltimore, MD)
- …relationships. _Project Initiation_ + Reviews program requirements and scope with Associate Director , Client Representative & Users. + Participates in completion ... etc. + Reviews and finalize potential bidders with Director D&C, Associate Director D&C and client representative. + Prepares and manages Requests for… more
- Cognizant (San Francisco, CA)
- …segment and service offerings. . Develop positive relationships with senior client executives and partner for mutual success. . Drive outstanding client ... **BPO Hunting Sales - Service Line Specialist - IOA (Intelligent Operations and...Automation)** **Location:** West coast and Central Candidates Preferred Level: Director **About the Role** We are seeking a seasoned… more
- Jacobs (Fort Lauderdale, FL)
- …and interior design, construction and program management, and design-build project delivery . The Jacobs business model allows us to successfully service ... employees with growth opportunities while delivering global solutions to our client 's local programs. We consistently receive high rankings from Engineering… more