- Fiserv (Omaha, NE)
- …and account management tools. + Proven track record of designing and optimizing customer journeys , with measurable impact on customer satisfaction and ... scale, come make a difference at Fiserv. **Job Title** Director of Customer Experiences We are looking...user experience, and support resources. + Serve as a voice of the customer , advocating for enhancements… more
- Intuit (San Diego, CA)
- …identify and prioritize friction points and growth opportunities, influencing improvements in customer journeys , channel optimization, and reduced cost to serve. ... to become an AI-driven expert platform, delivering personalized, end-to-end experiences. The Director of GBSG Customer Success Data Science plays a… more
- Pfizer (New York, NY)
- …marketing + Experience executing consumer, patient and HCP CRM campaigns including customer journeys , batch campaigns, and new product introductions. + ... both in the US and Internationally. **ROLE SUMMARY** The Director International Markets Customer Relationship Management Strategy...considered in global planning and strategies + Represents the " Voice of the Customer " and the "… more
- Walmart (Bentonville, AR)
- …and analysis of customer insights by ensuring unmet needs in key customer journeys are identified and assesses Walmart and key competitor's performance in ... leader for CIS sits at the intersection of data, customer experience and strategy, representing the objective voice...to uncover actionable insights. + Identify and prioritize key customer journeys , uncover unmet needs, and operationalize… more
- Pearson (San Francisco, CA)
- **Senior UX Design Director ** **Higher Education Product Team** **Pearson** Pearson is an ed tech company whose mission is to have a direct relationship with ... and each member is directly responsible for the team's success. **Senior UX Design Director ** We are looking for a strategic and hands-on Sr. UX Design Director… more
- ADM (Chicago, IL)
- …learning journey. + Lead our board of business advisors through structured meetings, understand voice of the customer and gain buy-in in support of leadership ... **100462BR** **Job Title:** Director Leadership Capability Development - Chicago or Decatur,...of global leadership & workforce capability development & learning journeys . This role will be instrumental in shaping the… more
- Scotiabank (New York, NY)
- …ensuring that the team has the appropriate capacity and capability to deliver on customer promises. The Director role is the escalation point for unresolved ... Director , Scotia Connect Online Business Services, Global Transaction...implementation of strategies that shape meaningful change for our customer and the business. This position will oversee the… more
- Mastercard (Harrison, NY)
- …businesses and governments realize their greatest potential._ **Title and Summary** Director , Integrated Product Solutions, Cobrand Director , Integrated Product ... Are you curious about how we are solving for customer needs by leveraging products and services across Mastercard?...in driving influence and revenue for Mastercard. As the Director , Solutions Architect - Cobrand New Business Development, you… more
- American Express (New York, NY)
- …our digital transformation by connecting the dots between business strategy, customer journeys , disruptive technologies, capabilities, and platforms? The Tech ... and powerful backing promise to provide the world's best customer experience every day. And we'll do it with...engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions… more
- Danaher Corporation (Marlborough, MA)
- …of inspiring and managing a diverse team of creative professionals to deliver content journeys that meet customer and business objectives. + Skilled in analyzing ... Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) which makes everything possible. The Director , Digital Content Strategy is responsible for our core… more