- University of Maryland Division of Information Technology (College Park, MD)
- …Support is provided over the telephone, on a walk-in basis, by remote control and live chat and via email . Service Desk Level 2 Coordinators are responsible ... time management, and adapting to shifting priorities. Skill in providing strong customer service and resolving technical issues efficiently. Ability to analyze… more
- Windsor Federal Bank (Windsor, CT)
- …to covert and overt attempts of illicit activity. Makes sound judgements balancing customer service and risk to the Bank and provides first-level approval ... all verbal and written delivery channels, including phone system, chat , email , and ITM. Directs calls to...ability to assist others, sound decision making skills. Strong customer service and sales skills, as well… more
- iPostal1 (Jackson, MS)
- …cutting edge leader in the digital mailbox industry. Full Time Customer Service Representative - Phone and Chat - Jackson, MS Jackson, Mississippi We're ... quickly growing and we're looking for confident, upbeat, personable Customer Service professionals to support that growth...should be comfortable supporting customers via the phone, on chat and through email , an excellent verbal… more
- iPostal1 (Las Vegas, NV)
- …established, cutting edge leader in the digital mailbox industry. Full Time Customer Service Representative - Phone and Chat - Las Vegas, NV Las Vegas, ... quickly growing and we're looking for confident, upbeat, personable Customer Service professionals to support that growth...should be comfortable supporting customers via the phone, on chat and through email , an excellent verbal… more
- Sallie Mae (Indianapolis, IN)
- …practices for chat -based collections, ensuring both efficiency and high-quality customer service . + Leverage technical capabilities to configure, monitor, ... + 3+ years of experience in collections operations, call center management, or customer service , with demonstrated technical aptitude. + Hands-on experience with… more
- Legrand NA (Syracuse, NY)
- …documentation for all affected departments. + Analysis and Reporting of call/ email / chat volumes coming into Customer Service /Technical Support. + ... position within the business unit responsible for analysis on pricing, service and other customer related data and metrics, and identifying trends and analysis… more
- B&H Photo (New York, NY)
- …requirements into product solutions . Own the product roadmap for customer service touchpoints including online chat , email integration . Partner with ... of B2B, Sales, and EDU teams, combined with technical e-commerce product expertise in Customer Service touchpoints on the website. The PM will be responsible for… more
- H&R Block (West Orange, NJ)
- …via phone, email and chat + Experience utilizing effective customer service techniques + Analytical and problem-solving skills + Successful completion of ... online tax clients through virtual tools (ie, video conferencing, phone, chat , email ) + Generate business growth, increase client retention, and offer additional… more
- TP-Link North America, Inc. (Irvine, CA)
- …support experience via chat , phone or email . + Experience working in customer service or call/support center environments. + Able to provide customer ... according to service level agreements. Responsibilities: + Provide customer support by phone, chat , and email . + Troubleshoot and resolve networking… more
- H&R Block (Beacon, NY)
- …+ Ability to communicate clearly and calmly on the telephone, email , and chat and use effective customer service techniques with associates who may ... under stress + Ability to work independently with minimal supervision + customer service experience + Demonstrated decision making, analytical, and… more
