- Brivo (Bethesda, MD)
- …support environment, primarily via the call queue, with rotations supporting dealers via email and chat . + Inform customers of critical issues and system ... Summary The Technical Support Representative (Tier II) is a mission-critical role...proprietary access control solutions, Brivo Access and Brivo Smart Home . This is a high-volume, call-center-based role that demands… more
- University of Rochester (Rochester, NY)
- …and internal equity considerations._ **Responsibilities:** GENERAL SUMMARY Provides phone, remote, and chat support for a large customer base whose business ... issues related to computing hardware, operating systems, application software, email , networking, printers and scanners, backup utilities, antivirus, whole disk… more
- AAA Mid Atlantic (Forks, WA)
- …and international travel (required). DAILY RESONSIBILITIES: + Serve Members/non-Members through telephone, email , and web chat channels by selling and servicing ... international, and FIT trips. This is a work from home position. **Candidates MUST live within one of the...Effective written and oral communication skills to handle telephone, email , and web chat interactions as well… more
- Humana (Springfield, IL)
- …models (LLMs). + Research and recommend changes to foundation architecture. + Support research projects to identify and evaluate emerging technologies. + Interfaces ... and approaches to assignments. Product taxonomy capabilities involved: + Chat (asynchronous, synchronous) + Chatbot + SMS/Text (2-way) +...at a time that is best for your schedule. **Work-At- Home Requirements** To ensure Home or Hybrid… more
- Adecco US, Inc. (Glenview, IL)
- …are resolved. * Responding to customer queries promptly and accurately via phone, email or chat . * Performs incidental project management, including planning, ... solutions and training for users on digital technology, provide support updating training documents, and serve as a backup...Responding to customer queries promptly and accurately via phone, email or chat . * Performs incidental project… more
- Capital One (New York, NY)
- …with Capital One to try to resolve their delinquency across 6+ digital channels (IVR, chat , SMS, email , push, letters). We also have more than 2,000 phone and ... of the first departments to embed generative AI into home grown technology platforms. **What You'll Do** Every day,... chat agents at the ready to support … more
- Casella Waste Systems Inc. (Rutland, VT)
- …tone\. + Engages with customers across digital channels-including email , live chat , and digital media-using integrated support tools to deliver prompt, ... hour based on experience ## Key Responsibilities + Responds to customer inquiries via email , text chat and digital media regarding waste and recycling services\.… more
- Nelnet (Lincoln, NE)
- …Training to enhance your strong communication skills o Cross training to utilize web chat , email , text and social media communication with our customers o ... community invested in the success of each individual. That support comes through in our work, as we are...on their accounts, including inbound and outbound phone calls, email , chat and text as assigned 2.… more
- GCI Communication Corp (Anchorage, AK)
- …customers. + Daily reporting and communication, using both PC and mobile devices for email , text, and video chat . Written and photo site documentation. + Ability ... offices. *This position may be assigned to any area needed to support Technology Solutions and network repairs including outside plant, construction, business, and… more
- GCI Communication Corp (Anchorage, AK)
- …customers. + Daily reporting and communication, using both PC and mobile devices for email , text, and video chat . Written and photo site documentation. + Ability ... offices. *This position may be assigned to any area needed to support Technology Solutions and network repairs including outside plant, construction, business, and… more