- General Dynamics Information Technology (Arlington, VA)
- …Escalate tickets as needed. + Ensure all tickets work include the problem, the solution, the end user , initiation and completion time, and end user ... in-person customer service and phone support service to 4,000 end - user community. + Perform trouble ticket action...shall be in sufficient detail to allow another support technician , not familiar with the problem, sufficient information to… more
- Intuit (Tucson, AZ)
- …contacts to the Help Desk to ensure courteous, timely, and effective resolution of end user issues. + Enforce request handling and escalation policies and ... all procedures related to the identification, prioritization, and resolution of end - user help requests, including the monitoring, tracking, and coordination… more
- Intuit (Tucson, AZ)
- …contacts to the Service Desk to ensure courteous, timely, and effective resolution of end user issues. + Enforce request handling and escalation policies and ... all procedures related to the identification, prioritization, and resolution of end - user help requests, including the monitoring, tracking, and coordination… more
- SEACORP (Middletown, RI)
- …+ Translate complex system information into accessible content suitable for end - user understanding (fleet maintainers, operators, and technicians). + Provide ... of new features in the Common Infrastructure Services (CIS) and Common Computing Environment (CCE) components of the Submarine Warfare Federated Tactical Systems… more
- Amentum (Fort Meade, MD)
- …to rapidly adapt and learn how to operate the front and back end of new products and processes. **Responsibilities:** The **Senior Information Systems Security ... and integrate IA and security systems and components for networking, computing , and unified capabilities services, across multiple enclaves with different data… more
- Pacific Northwest National Laboratory (Richland, WA)
- …solutions by removing barriers to real-world implementation. We strive to understand end - user environments to transition technology from the developmental stage ... Environmental Molecular Sciences Laboratory, a Department of Energy, Office of Science user facility housed on the PNNL campus. The National Security Directorate… more
- Tetrad Digital Integrity LLC (Fort Belvoir, VA)
- …right combination of clean code, APIs, analytics, and infrastructure to develop a user -focused solution. We're looking for a back- end developer with the software ... Fort Belvoir on a 100% onsite capacity. As a back- end developer, you know that a good site or...including Linux and Windows + Experience with the Windows Computing Environment (CE) + Linux CE Certification + DoD… more