- NTT DATA North America (Phoenix, AZ)
- …in this thriving area. **Job Description:** As a key member of our End User Services (EUS) Technical Support team, you will play a critical role ... new devices, upgrades, fixes, and installations. + Utilize advanced principles to deliver end - user support and mentor team members with comprehensive… more
- GovCIO (Boise, ID)
- …patches, upgrades etc. via SCCM Software Center + Provide remote support services for telework/home users. + Help ensure user applications work over VPN ... **Overview** GovCIO is currently hiring for a Junior IT Service Techniciantoprovide onsite support for our federal... pre/post application releases + Gather analyze, and report end - user support trends + Other… more
- Beth Israel Lahey Health (Charlestown, MA)
- …a difference in people's lives.** Responsible for delivering world class End User system administration support services across all BILH entities and ... 1 admin providing basic to intermediate account administration. Exceeds end user expectations by meeting established SLA's...colleagues and acts as an escalation point for the Service Desk and Field Support + Acquires… more
- Kennedy Krieger Institute (Baltimore, MD)
- …calls and address user concerns in a helpful and courteous manner. 2. Provide end user support and serve as primary contact for software-related issues. ... supported by the IS department; and providing maintenance of user accounts on the PC network and other applicable...* Minimum one (1) year formal information technology, desktop support , customer support , customer service ,… more
- Belcan (Cincinnati, OH)
- …and compliant IT ecosystem. This hands-on role is responsible for delivering end - user support , managing cloud services (including GCC High), and ... help desk support and technical assistance to end users across the organization. * Manage user...and troubleshoot performance issues across endpoints, servers, and cloud services . * Support LANs, VPNs, and secure… more
- iHeartMedia (Tallahassee, FL)
- …implementation, support , and development of video streaming platform creation/delivery and end user support for internal and external studios across ... times the size of the largest ad-supported music streaming service . In fact, we have: + **More #1 rated...hands-on video/streaming support and technical guidance for end user studio talent. + Troubleshoot, resolve,… more
- University of Washington (Seattle, WA)
- …implementation and sustained evolution of a centralized SoM IT service desk and integrated end - user support model and build out a robust research IT ... operational leader overseeing the delivery of Information Technology (IT) services within a newly consolidated and evolving operating model...alignment with other service desks and integrated end - user support model, ensuring continuous… more
- Skookum Contract Services (Bremerton, WA)
- …work environments, will be developed as part of this rotation. + Participate with the End User Support team to see how Tessera delivers outstanding customer ... service to our end users across all...support . The intern will gain experience working with end users directly as a member of this team.… more
- Syracuse University (Syracuse, NY)
- …systems and services . This includes ITS enterprise systems, accounts, and end user devices. Support and troubleshooting encompass ITS provided ... as supporting real-time learning sessions through Blackboard Collaborate. Additionally, the Support Analyst evaluates new systems and services , manages technical… more
- Steampunk (Mclean, VA)
- … guides, and standard operating procedures for service desk processes. + Provide end - user support , troubleshooting, and training for service catalog ... departments to automate repetitive tasks and enable seamless cross-departmental workflows. + ** User Support & Training-** Create and maintain knowledge base… more