- Children's Hospital Los Angeles (Los Angeles, CA)
- …or highly regulated environment. * Ability to evaluate user feedback, analyze support metrics, and recommend improvements to enhance end - user experience. ... high-quality support across a broad range of online collaboration services , including Microsoft 365 (with a strong emphasis on Teams), Avaya telephony,… more
- Robert Half Technology (Nashville, TN)
- …to enhance the end - user experience by providing excellent customer service and support . Requirements Qualifications: + Proven experience in desktop ... you will play a crucial role in providing technical support and assistance to end -users, ensuring smooth...on software usage. + User Training: Conduct user training sessions to enhance end -users' knowledge… more
- Texas State University (San Marcos, TX)
- …Support Spec II LocationSan Marcos DepartmentStudent Success Technology Services Recruitment TypeOpen Recruiting Job TypeFull-Time Funding SourcePermanent Monthly ... software licensing systems. + Skill in creating and maintaining technical documentation or end - user guides. Job Description This position provides IT support … more
- Securitas Security Services USA, Inc. (Redmond, WA)
- …Tier1/Tier2 support for network access including troubleshooting and end user guidance for Multi-Factor Authentication/Virtual Private Network/Remote Access ... Position: Customer Service Representative II, Access Management Location: Redmond, WA... Service . * Tier1/Tier2 level support for access management, which may include escalating Tier3… more
- JPMorgan Chase (New York, NY)
- …-to- end delivery. As a core leader, you act as the voice of our end -users, defining, shaping, and executing on the services that bring our workplaces to ... needs and insights into clear product requirements, pilots, and launches that improve service quality and consistency + Support product delivery and rollout,… more
- JPMorgan Chase (Brooklyn, NY)
- …years in Experience or Service Design with multi-platform, end -to- end delivery; portfolio shows shipped, accessible products/ services Chase is a leading ... business goals + Analyze market trends, gather feedback from user research, and learn from data insights to inform...used in planning and funding + Lead end -to- end initiatives across products and channels-owning service … more
- SAIC (Albuquerque, NM)
- … user system functionality. + Engages in testing and modification of user systems in support of eventual recommendation and implementation for hardware ... **Description** SAIC is seeking an experienced, motivated, career and customer- service oriented Help Desk Analyst to join our team...The qualified applicant will provide Tier II help desk support to users unable to resolve tech issues that… more
- TEKsystems (Frankfort, KY)
- …accuracy and efficiency. + Assist end users via phone, email, and remote support tools. + Reset passwords, manage user accounts, and support ... in a high‑volume environment, assisting a large and diverse end ‑ user base. This role involves handling phone...year of experience in a help desk or desktop support role. + Strong customer service skills… more
- LCEC (North Fort Myers, FL)
- …stakeholders by setting clear expectations and ensuring satisfaction. Collect and analyze user feedback to improve service quality and application usability. ... JOB TITLE: Supervisor, Application Support Location: North Fort Myers, FL Work Hours:...electricity to more than 250,000 members throughout a five-county service territory located in Southwest Florida. We employ approximately… more
- Koniag Government Services (San Antonio, TX)
- …security solutions to protect DHA's complex IT infrastructure, encompassing approximately 250,000 end - user devices, 3,000 physical and virtual servers across 250 ... **Koniag Data Solutions, LLC,** a Koniag Government Services company, is seeking a Senior Level IA...company, is seeking a Senior Level IA Security Admin Support to support KDS and our government… more