- CACI International (Washington, DC)
- …in Alexandria VA. Additional responsibilities include: * Assists in setting up and operating end - user support program for major applications in support ... These Qualifications** * At least two years of experience providing direct end - user support for the applications being supported, including both telephone… more
- PeopleReady (Guaynabo, PR)
- …+ Proficiency in managing ITSM platforms, specifically Zoho ServiceDesk+ Strong understanding of end - user support principles and practices + Experience with ... doing as a IT Analyst:** + Provide Tier 1/2 support to end users, ensuring timely resolution...IT tools and processes + Work directly with local End User Experience team members to address… more
- ASM Research, An Accenture Federal Services Company (Portland, OR)
- **General Summary** Provides on-site Tier 2 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a ... team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, troubleshoot, and resolve Windows...diagnostic programs for troubleshooting or monitoring purposes. + Provides support to end users on a variety… more
- Cabela's (Cedar, KS)
- …on-call rotation with nights, weekends, and holidays possible. + End to end user support will be conducted via phone calls, onsite, through remote tools ... FUNCTIONS:_** + Inspects personal computing equipment and configures it to meet user requirements. + Installs or assists service personnel in installation of… more
- ManpowerGroup (Nashville, TN)
- …compliant mobile operations. **What's Needed?** + 3+ years of experience in deskside or end - user support roles. + Proficiency in supporting macOS, iOS, ... Support Technician, you will be part of the IT Support department supporting end - user computing environments. The ideal candidate will have strong… more
- WellSpan Health (Chambersburg, PA)
- …the Employee Health Record (EHR) and supporting system environments. + Provides real time end - user support through direct at-the-elbow presence or via remote ... on safety, efficiency and satisfaction. Maintains an on-site presence and active end - user engagement through regular rounding and informal conference attendance… more
- TekSynap (Silver Spring, MD)
- …IT service requests for 22,000 users worldwide. As a subcontractor to Human Touch, TekSynap provides End User Support including Tiers 1 and 2 help desk ... desk tickets and ensure proper information is collected from user and recorded in service management system. + Diagnose...and resolution, as well as telecom and networking troubleshooting. Support is provided 24 hours a day, 7 days… more
- TEKsystems (Victor, NY)
- …Direct portal ITSM/Ticketing System -- Migrating over to Fresh Service (from Kace) Provides end user support both onsite and remote where applicable. ... company and team needs. This individual must be willing to take on primarily End User Support duties, with the ability to move into move Systems… more
- Chadwell Supply (Phoenix, AZ)
- …printers, servers, IP phones, cell phones and related equipment. Tasks include procurement, end user support , backup monitoring, license tracking and ... Impact: + Provide IT support and resolve problems to the end user 's satisfaction. + Monitor and respond quickly and effectively to requests received through… more
- Academy Of Scholars (Decatur, GA)
- …+ A minimum of 5-7 years of demonstrated relevant experience include providing end user support in an enterprise level organization, administering ... objectives and policies at the school level by providing on-site end user computing support , including investigating, troubleshooting, and resolving… more